Senior Configuration Analyst

InfoSec People Ltd; Cardiff; On-site; GBP 45,000 - 65,000; Full time

Job summary

A fast-moving technology group in financial services is looking for a Configuration Analyst to manage CMDB and CSDM maturity. The role involves driving discovery, service mapping, and portfolio management to enhance data reliability for operations and finance, offering a blend of technical depth and stakeholder communication.

Qualifications

• Deep ServiceNow CMDB/CSDM delivery track record.
• Solid grasp of ITIL v3/4 and SACM governance.
• Broad infrastructure insight - servers, networks.

Responsibilities

• Shape and maintain a healthy CMDB, mapping CIs to CSDM standards.
• Drive Discovery and Service Mapping across on-prem and cloud estates.
• Set data-quality rules and monitor CMDB health.

Skills

ServiceNow CMDB

Service Mapping

Communication

ITIL v3/4

Job description

Direct message the job poster from InfoSec People Ltd

You’ll own CMDB and CSDM maturity for a fast-moving technology group in the financial services sector. Working with product owners and service leads, you’ll run discovery, service mapping and portfolio management that unlocks reliable data for Ops, SecOps and Finance.

What you’ll do

• Shape and maintain a healthy CMDB, mapping CIs to the latest CSDM standard.
• Drive Discovery and Service Mapping across on-prem and cloud estates.
• Lead remote workshops, translate requirements into clear blueprints.
• Set data-quality rules, monitor CMDB health, resolve source conflicts.
• Coach delivery squads during sprints, sharing ServiceNow best practice.*

What you’ll bring

• Deep ServiceNow CMDB/CSDM delivery track-record (Discovery, Service Mapping, APM, SPM).
• Solid grasp of ITIL v3/4 and SACM governance.
• Broad infra insight – servers, networks, load balancers, databases.
• Confident communicator with senior tech and non-tech stakeholders.*

If you’re interested, apply now or reach out to [e-mail] for more information.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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