Senior Compliance Manager, Amazon Payments Europe (APE) Compliance

Amazon; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Compliance Manager to oversee compliance with Payment Services Regulations across the EU. This critical role involves providing expert guidance, conducting risk assessments, and developing compliance policies. You will collaborate with cross-functional teams to ensure adherence to regulations while fostering a culture of compliance. This position offers a unique opportunity to influence the compliance landscape in a fast-paced environment, where your expertise will help shape the future of payment services in Europe. Join a dynamic team that values innovation and dedication to customer satisfaction.

Qualifications

• Extensive knowledge of Payment Services Regulations and compliance frameworks.
• Strong analytical skills for conducting risk assessments and proposing strategies.

Responsibilities

• Ensure compliance with Payment Services Regulations across the EU.
• Provide compliance advice and oversight to business stakeholders.

Skills

Regulatory Compliance

Analytical Skills

Problem-Solving

Communication Skills

Project Management

Education

Bachelor's degree or equivalent

Tools

SQL

Excel

Job description

Senior Compliance Manager, Amazon Payments Europe (APE) Compliance

Job ID: 2963046 | Amazon EU SARL (UK Branch)

Come build the future with us. At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, our aim has been to become the most customer-centric company in the world. How? By having people like you who make sure that our customers can find everything that they are looking for online – at great value and convenience. Immerse yourself in an environment that is fast-paced, growing and continuously innovating to offer great opportunities for our customers and for you!

We are looking for an ambitious and experienced senior compliance professional to join the Amazon Payments Europe (APE) Compliance Office team to invent simple solutions to difficult regulatory issues.

The Senior Compliance Manager is a critical role within the APE Compliance Office team, responsible for providing Compliance subject matter expertise, advisory and oversight in relation to payment services regulations.

Key Responsibilities

The Senior Compliance Manager is responsible for ensuring Amazon's operations and products adhere to Payment Services Regulations and compliance requirements across the European Union, specifically Luxembourg. This role serves as a subject matter expert, providing guidance and oversight to the business on managing compliance risks.

1. Regulatory Compliance:
   • Identify and assess applicable EU and Luxembourg Payment Services laws and regulations including PSD2 and applicable AML/CFT laws;
   • Conduct gap analyses to determine areas of non-compliance and advise on required changes to Amazon's business practices;
   • Collaborate with Legal, Risk, and business stakeholders to develop and maintain compliance policies and control frameworks.
2. Compliance Advisory:
   • Provide accurate and timely second-line compliance advice to the business, in conjunction with stakeholders;
   • Assess compliance risks and determine compliance requirements within new and existing business propositions and product launches;
   • Guide the business on managing and mitigating identified risks through appropriate controls and mitigation strategies.
3. Subject Matter Expertise:
   • Act as the subject matter expert and point of contact for the business on key regulatory topics;
   • Lead projects within the Compliance organization and contribute to business projects related to compliance matters such as PSD2 and DORA;
   • Provide regulatory advisory and oversight on areas such as outsourcing, major incident management, regulated complaints handling, horizon scanning, and conflicts of interest.
4. Risk Monitoring and Reporting:
   • Monitor and report on compliance risks and issues, collaborating with internal risk management teams (Risk Management, InfoSec) to identify necessary mitigation steps;
   • Assist in the provision of regulatory reporting to the Commission de Surveillance du Secteur Financier (CSSF), Banque Centrale du Luxembourg (BCL), and other regulators as required.
5. Training and Awareness:
   • Create and deliver training programs on compliance matters to the Compliance organization and the wider Amazon business;
   • Foster a culture of compliance and risk awareness across the organization.

Qualifications

• Extensive knowledge of PSR, compliance frameworks, and best practices applicable to Amazon's operations in the EU and Luxembourg;
• Strong analytical and problem-solving skills, with the ability to conduct comprehensive risk assessments and propose effective mitigation strategies;
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders;
• Project management experience, with the ability to lead and contribute to compliance-related projects;
• Proficiency in creating and delivering training programs on compliance topics;
• Relevant professional certifications or qualifications in compliance, risk management, or related fields are preferred.

This role is critical in ensuring Amazon's operations and products meet regulatory requirements, mitigate compliance risks, and maintain a robust control framework.

A day in the life

The Senior Compliance Manager will:

1. Map newly-published regulations and perform a gap analysis against the existing control environment.
2. Engage with business stakeholders to provide compliance advice in relation to an existing product.
3. Write compliance requirements for new product implementation.
4. Review and update Compliance policies to ensure they remain up to date with regulatory requirements, and communicate any changes to business stakeholders.
5. Liaise with business stakeholders and data teams to compile data in relation to regulatory reports and ad hoc requests.

About the team

This role is a key part of the Amazon Payments Europe (APE) Compliance team, which is based in Luxembourg. The team is responsible for providing second line Compliance advisory and oversight in relation to the regulated financial services activities performed by Amazon in the EU.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
• Experience handling confidential information

PREFERRED QUALIFICATIONS

• Professional auditing qualification, or similar risk or compliance credentials
• Experience with SQL and Excel
• Experience in program requirements definition, together with data and metrics leveraging to drive improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.