Senior Complex Claims & Litigation Director (Hybrid)

CNA Insurance; Warren; Hybrid; GBP 71,000 - 139,000; Full time

Job summary

CNA Insurance is seeking an experienced senior claims professional to manage the most complex commercial claims with national scope. This individual contributor role requires leadership in claim strategy, extensive negotiations, and collaboration with counsel to resolve high-exposure matters.

The position offers a flexible, hybrid schedule and can be based at any CNA office location, with opportunities to mentor others and influence outcomes across the claims organization.

Qualifications

• Bachelor's degree or higher required; Master's preferred for senior level.

Responsibilities

• Manages the most complex commercial claims with high loss exposure.
• Drives claim resolution strategies including negotiations and potential litigation.
• Verifies coverage and reserves; collaborates with coverage counsel as needed.
• Leads investigations to determine compensability and damages.
• Presents high-profile information to senior leadership and stakeholders.

Skills

Commercial claims knowledge

Negotiation skills

Communication skills

Leadership ability

Analytical mindset

Time management

In-depth regulatory knowledge

Collaboration with counsel

Education

Bachelor's degree

Master's preferred

Insurance Adjuster License within 90 days

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking an experienced senior claims professional to manage the most complex commercial claims with national scope. This individual contributor role requires leadership in claim strategy, extensive negotiations, and collaboration with counsel to resolve high-exposure matters.

The position offers a flexible, hybrid schedule and can be based at any CNA office location, with opportunities to mentor others and influence outcomes across the claims organization.