Senior Communications/Reputation Manager

Sja's West; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization as a Senior Communications/Reputation Manager, where you will play a pivotal role in safeguarding and enhancing the reputation of a vital charity. In this full-time, six-month contract, you will utilize your expertise in reputation management to navigate complex challenges and work closely with senior leaders. Your proactive approach will be essential in managing potential reputational risks and crafting effective communications. This role offers a unique opportunity to contribute to an organization dedicated to saving lives and making a meaningful impact in the community. If you're ready to make a difference, this is the perfect opportunity for you.

Benefits

Competitive salary

Pension scheme

33 days holiday

Cycle to work scheme

Health and Wellbeing portal

Employee Assistance Programme

Discounts on various services

Qualifications

• Senior PR specialist with experience in reputation management.
• Ability to work closely with senior internal stakeholders.

Responsibilities

• Enhance and protect the charity’s reputation and assess risks.
• Manage on-call communications and create proactive statements.

Skills

Reputation Management

Stakeholder Management

Crisis Communication

Public Relations

Influencing Skills

Education

Degree in Communications or Public Relations

Job description

Senior Communications/Reputation Manager

As Senior Reputation Manager you will play a key role in protecting and enhancing St John’s reputation, proactively identifying, managing and mitigating organisational reputational risk.

Full Time/Fixed term contract for up to 6 months

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,500 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them.

Job Summary

St John Ambulance is recruiting an experienced communications professional who has a specialism in reputation management, for a six-month, full-time contract. As Senior Reputation Manager you will play a key role in protecting and enhancing St John’s reputation, proactively identifying, managing and mitigating organisational reputational risk. Being a top-class stakeholder manager and a highly effective influencer, you'll be able to quickly build relationships across a large, complex organisation. You will manage and participate in on-call communications rota, write reactive statements and brief senior leaders on an appropriate course of action.

About You

You will be a senior PR specialist, with demonstrable experience of reputation management in a complex organisation or business. You’ll be happy to hit the ground running and confident working closely with senior internal stakeholders including the CEO.

About the Role

• Responsible for enhancing and protecting the charity’s reputation, advising on the best course of action, assessing risks and briefing senior leaders as appropriate.
• Manage and be part of the out of hours on-call rota, which manages any potential negative media coverage.
• Creating proactive statements for any incidents that are arising.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below.

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role.'