Senior Communications/Reputation Manager

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established charity is seeking a Senior Communications/Reputation Manager to lead their reputation management efforts. This full-time, six-month role offers a unique opportunity to enhance the organization's public image while working closely with senior leaders. The ideal candidate will have extensive experience in PR and reputation management, ready to tackle challenges head-on. Join a passionate team committed to saving lives and making a difference in communities, while enjoying competitive benefits and a supportive work environment. This is your chance to impact a vital organization during a transformative period.

Benefits

Competitive salary and pension scheme

33 days holiday (inclusive of bank holidays)

Cycle to work scheme

Health and Wellbeing portal

Employee Assistance Programme

Discounts on various services and products

Qualifications

• Experience in managing reputation within complex organizations.
• Ability to work closely with senior stakeholders, including CEOs.

Responsibilities

• Enhance and protect the charity's reputation through strategic advice.
• Manage out-of-hours communications for potential media crises.

Skills

Reputation Management

Stakeholder Management

Public Relations

Crisis Communication

Education

Bachelor's Degree in Communications

Master's Degree in Public Relations

Job description

Social network you want to login/join with:

Senior Communications/Reputation Manager, London

Client:

St John Ambulance

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

efe1ae0e61c0

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Senior Strategic Reputation Manager

Full Time/Fixed term contract for up to 6 months

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work-life balance, and be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Cycle to work scheme, Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – access to Blue Light and NHS Discounts, as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping

About Us

This is a fantastic opportunity to join a team of over 1,500 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training, and campaigning. As a charity with a rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g., ambulance response, falls response, night-time economy, and homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g., our volunteers and community advocates, NHS cadets, and young responders programs). We also have a buoyant social enterprise network delivering first aid training and supplies medical consumables to businesses and consumers.

This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.

Job Summary

St John Ambulance is recruiting an experienced communications professional with a specialization in reputation management, for a six-month, full-time contract.

As Senior Reputation Manager, you will play a key role in protecting and enhancing St John’s reputation, proactively identifying, managing, and mitigating organizational reputational risk. You will be a top-class stakeholder manager and a highly effective influencer, able to quickly build relationships across a large, complex organization. You will manage and participate in the on-call communications rota, write reactive statements, and brief senior leaders on appropriate courses of action.

About You

You will be a senior PR specialist with demonstrable experience in reputation management within a complex organization or business. You’ll be ready to hit the ground running and confident working closely with senior internal stakeholders, including the CEO.

About the Role

• Responsible for enhancing and protecting the charity’s reputation, advising on the best course of action, assessing risks, and briefing senior leaders as appropriate.
• Manage and be part of the out-of-hours on-call rota, which handles potential negative media coverage.
• Create proactive statements for emerging incidents.

Please see the full job description on our website or once you click apply for more details.