Senior Communications Officer

West London NHS Trust; Greater London; On-site; GBP 42,000 - 56,000; Full time

Job summary

West London NHS Trust is seeking an experienced communications professional to join our friendly team and support services across the organisation. The role covers media relations, internal communications, events, digital and social media, delivering clear and accessible messages to diverse audiences.

You’ll provide communications advice, help develop content for internal and external channels, and work with colleagues to ensure activities support the Trust’s priorities.

Qualifications

• Experience across media relations, internal communications, events, and digital/social channels.
• Ability to translate complex information into clear, accessible messages.
• Strong collaboration and project leadership skills.

Responsibilities

• Provide communications advice and support to services across the Trust, acting as a key point of contact.
• Help develop content for internal and external channels to tell the Trust’s stories clearly.
• Work with Senior Communications Officers to ensure activity aligns with strategic priorities.
• Meet the agile working policy requiring 60% site-based presence.

Skills

Media relations

Internal communications

Events

Digital & social media

Job description

We’re a friendly and supportive Communications Team, working across the organisation to help deliver the Trust’s strategic priorities and tell the story of the work happening across our services.

I’m looking for an experienced communications professional with skills across a broad range of disciplines, including media relations, internal communications, events, digital and social media. In short, we’re looking for a strong all-rounder. You don’t need to know everything, but you should be curious, willing to learn and happy to get stuck in, whether that means leading a key project or working alongside colleagues to help deliver it.

In this role, you’ll provide communications advice and support to services across the Trust, acting as a key point of contact and helping colleagues identify the best ways to communicate with their audiences and achieve the right outcomes.

You’ll also play an important role in developing content for our internal and external channels, helping us communicate in ways that are clear, engaging and accessible.

Working closely with me and our other Senior Communications Officers, you’ll ensure the communications activity you lead supports the Trust’s strategic objectives and priorities, while contributing to a responsive, creative and high-quality communications service.

It’s important to note that the role requires you to work from one of our Trust sites for at least 60% of your working time, in line with our agile working policy.

If you’re an experienced communicator who enjoys variety, likes working collaboratively and is looking for a role where you can make a real contribution, we’d be delighted to hear from you.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overallby the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.