Senior Communications Officer | West London NHS Trust

West London Mental Health Trust; Greater London; On-site; GBP 46,000 - 54,000; Full time

Job summary

West London NHS Trust is seeking a Senior Communications Officer to join its friendly Communications Team. You will use media relations, internal communications, events, digital and social media to tell the story of the work across the services, delivering strategic priorities.

The role requires a real all‑rounder who can provide advice to many departments, develop engaging content for internal and external channels, and drive key projects while working on-site at least 60% of the time.

Qualifications

• Experienced comms professional with skills across media relations, internal comms, events and digital.
• Strong all‑rounder, curious, eager to learn and ready to drive key projects.
• Ability to advise services and help craft messages for diverse audiences.

Responsibilities

• Provide communications advice and support to services across the Trust.
• Develop content for internal and external channels to inform and engage.
• Lead or collaborate on key communications projects to meet strategic priorities.

Skills

Media relations

Internal communications

Events management

Digital communications

Social media

Job description

Senior Communications Officer | West London NHS Trust

Company:

Company: West London Mental Health Trust

Salary: £45,953 - £54,254 per annum inclusive of HCAS (Outer)

We’re a friendly and supportive Communications Team, working across the organisation to help deliver the Trust’s strategic priorities and tell the story of the work happening across our services.

I’m looking for an experienced communications professional with skills across a broad range of disciplines, including media relations, internal communications, events, digital and social media. In short, we’re looking for a strong all-rounder. You don’t need to know everything, but you should be curious, willing to learn and happy to get stuck in, whether that means leading a key project or working alongside colleagues to help deliver it.

In this role, you’ll provide communications advice and support to services across the Trust, acting as a key point of contact and helping colleagues identify the best ways to communicate with their audiences and achieve the right outcomes.

You’ll also play an important role in developing content for our internal and external channels, helping us communicate in ways that are clear, engaging and accessible.

Working closely with me and our other Senior Communications Officers, you’ll ensure the communications activity you lead supports the Trust’s strategic objectives and priorities, while contributing to a responsive, creative and high-quality communications service.

It’s important to note that the role requires you to work from one of our Trust sites for at least 60% of your working time, in line with our agile working policy.

If you’re an experienced communicator who enjoys variety, likes working collaboratively and is looking for a role where you can make a real contribution, we’d be delighted to hear from you.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overallby the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

This advert closes on Monday 23 Nov 2026

£118,919 - £135,920 per annum inclusive of HCAS (Outer)