Senior Communications & Marketing Officer

Crystal Palace Park Trust; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a growing charity as a Senior Communications & Marketing Officer, helping to elevate Crystal Palace Park as a leading visitor attraction. You'll coordinate marketing efforts and enhance community engagement through various channels.

Qualifications

• Experience in coordinating marketing and communications activity in a visitor-facing venue.

Responsibilities

• Oversee website, social media, e-newsletter, and audience research.
• Support with press enquiries, PR, and content development.

Skills

Creative

Organised

Audience-focused

Job description

Job Description: Senior Communications & Marketing Officer

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Senior Communications & Marketing Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution. You will help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration, and cultural and heritage programming, restoring its position as one of the UK’s leading visitor attractions.

We are seeking a creative, organised, and audience-focused marketing and communications professional to join the Trust. Reporting to the Senior Communications & Marketing Manager, you will work with the team to identify the best ways to use various channels to share our stories and develop our profile at local, national, and international levels.

You will have experience coordinating marketing and communications activities, ideally in a visitor-facing venue. Responsibilities include oversight of the website, social media platforms, e-newsletter, and audience research programmes. You will also support press enquiries, PR, and content development. If you are an ambitious self-starter eager to develop your skills across marketing, communications, and digital in a unique cultural and heritage landscape, this role is for you!

How to Apply

1. Applications must be received by 9 June 2025 @ 10am.
2. First-round interviews will be held during the week commencing 16 June 2025.
3. Second-round interviews will be scheduled accordingly.
4. All applicants must submit an Equal Opportunities Form.