Senior Communications Manager

Natixis; Greater London; On-site; GBP 120,000 - 190,000; Full time

Job summary

Natixis in London seeks a Senior Head of Communications to lead the London Branch communications agenda in coordination with Paris. You will advise local senior management, support business growth, employee engagement and Natixis brand while safeguarding reputation.

You will manage events, CSR activities, content and media relations, budgets and systems, delivering compliant and clear internal and external communications across the bank’s markets.

Qualifications

• Seasoned Head of Communications in a global banking environment.
• Proven track record delivering strategic communication plans.
• Experience managing digital and social channels and media relations.
• Strong ability to translate complex topics into clear messages.
• Excellent attention to detail and compliance with charters.

Responsibilities

• Lead and deliver the London Branch communications agenda in coordination with Paris.
• Manage events for the platform, including corporate and client events.
• Drive CSR activities and support employee networks and engagement.
• Produce real-time event content, coordinate media activity, and messaging.
• Own editorial calendar and quality assurance for executive communications.
• Maintain records, dashboards and stakeholder maps; monitor engagement.

Skills

Strategic leadership

Banking communications

Digital and social channels

Reputational risk judgements

Editing and writing

Job description

Lead and deliver the London Branch communications agenda in close coordination with the Communications Team in Paris, acting as a trusted adviser to local senior management and business lines. The role supports business growth, employee engagement and the Natixis brand by delivering clear, consistent and compliant internal and external communications, events and stakeholder engagement, while protecting the firm’s reputation.

What you will be doing

Events

Manage selected external and internal events for the platform including corporate events, client events, conferences, roadshows, town hall meetings, etc.

Handle all operational aspects of relevant events, working with other communications representatives as needed.

Originate event proposals to meet specific business or corporate objectives.

Manage statutory processes for events (Nat1 reporting) and conduct post-event reporting.

Agree objectives, audiences, key messages, delivery plans and success measures for each event, ensuring alignment with business priorities, brand standards, accessibility requirements and applicable approval processes.

CSR / Staff Activities

Drive the organic growth of the CSR culture at London Branch and support the Charity and Sports & Social Committee.

Support the London network resources – All Equals, WiNN-UK, Early Careers and multi-cultural networks

Organize staff activities and handle operational aspects as appropriate.

Develop communications that strengthen employee engagement and an inclusive workplace culture, working with relevant employee networks and governance forums.

Content / Social Channels

Systematically produce real-time content on events including write-ups, quotations, photographs, videos, etc.

Arrange video recording of events as needed.

Contribute to the creation and delivery of content through internal channels, including the intranet, the internal social network, digital totems, posters, emails, etc.

Own the London editorial calendar and provide drafting and quality assurance for executive communications, leadership messages, speeches, presentations, announcements and business updates.

Coordinate external communications and media activity with CIB Communications and approved agencies, including press materials, speaking opportunities, awards and reputation-sensitive enquiries.

Support crisis, incident and change communications, preparing timely stakeholder messaging and coordinating approvals with senior management, Compliance, Legal, HR and other relevant functions.

Maintain communications plans, stakeholder maps and performance dashboards; monitor engagement, reach and feedback, and use insights to improve future activity.

Budget Management

Help manage the Communications budget for selected business lines, including the Charity & Sports Committee, All Equals Network, Multicultural Network, early careers network and WiNN-UK.

Manage purchase orders, invoices, supplier relationships and expenditure tracking for assigned activities, ensuring value for money and compliance with procurement and third-party risk requirements.

Systems Management

Maintain a database of conferences and other events that Natixis may consider sponsoring, as well as awards that Natixis may consider submitting for, in coordination with head office and external media agencies.

Maintain a shared database of all venues, vendors and other external parties that the team works with.

Maintain accurate communications records, distribution lists, consent and image-release documentation, and shared assets in accordance with data-protection, information-security and records-management requirements.

Required Skills/Qualifications/Experience

• Seasoned Head of Communication / Senior Communications Manager operating in a global banking environment (IB / Markets)
• Proven track record of success leading, driving and owning the communication strategy for a global bank – happy to be the strategic leader whilst also possessing the ability to roll-up the sleeves and lead from the front
• Experience managing digital and social channels, multimedia content and communications measurement tools, with sound judgement regarding confidentiality, data protection, reputational risk and approval requirements
• Ability to work autonomously, team player, good relationship skills, fast working, takes initiatives, excellent attention to detail, ability to follow compliance and graphics charter procedures, etc.
• Strong strategic writing and editing skills, with the ability to translate complex business, financial and regulatory topics into clear, audience-appropriate communications