Senior Commissions Manager

Three; Reading; Hybrid; GBP 48,000 - 56,000; Full time

Job summary

Three is seeking a dedicated leader for its Commissions team, focusing on people management and operational excellence. The successful candidate will drive change, oversee processes, and manage stakeholder relationships to enhance the value derived from Commissions systems. With a hybrid work model and competitive benefits, this role offers a unique opportunity to shape the team's future within the telecommunications sector.

Benefits

Car allowance

Performance-based annual bonus

Flexible allowance for benefits

28 days annual leave + 8 bank holidays + 3 personal days

Private Medical Insurance

Life Assurance

Income Protection

Free on-site car parking

Wellbeing benefits

Learning & development benefits

Qualifications

• Experience in people management.
• Proven successes in performance improvement.
• In-depth knowledge of Telecommunications industry; Commissions knowledge preferred.

Responsibilities

• Manage and develop the Commissions team to achieve goals.
• Ensure all team processes are documented and understood.
• Review team performance and redesign KPIs for better clarity.

Skills

People Management

Stakeholder Relationships

Data Analysis

Job description

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This is an exciting time to join and lead the Commissions team at Three. Reporting into the Head of Operational Assurance, this role will manage and lead the Commissions team, ensuring that Commissions payments are made on-time, accurately, and that Commissions processes are clear, documented and regularly challenged.

The successful candidate will drive change within the team, ensuring that Three is driving the maximum value from our Commissions systems and partners.
The role has a dual focus- inwardly, managing and motivating an excellent operational team; outwardly, managing stakeholders across multiple functions and driving awareness of the central role that Commissions play in Three’s business.

Job Description

Key Responsibilities

• People Management- Being a dedicated people manager, managing our people to deliver on their goals. Developing the team, both in their current role and looking forward to the future of their careers. Being able to look around the team and define the skills needed to deliver on all Commissions workstreams.
• Understanding Processes- Developing confidence that all team processes are documented, updated and understood. Making those processes function successfully, now, through Transformation and in to the future. The successful manager should understand all processes, be able to continually challenge and improve those processes, and importantly be able to explain those processes and the value added around the business.
• Explaining Performance- Reviewing the team’s function and redesigning KPIs based on the true value-add of the team. Developing those KPIs from a verified set of data into simple, instructive indicators of performance that create clear actions for the team and the wider business.
• Growing the Function- Assessing the current focus areas of the team, and discovering new Commissions processes where the team can add further value. Being able to describe all elements of Commissions processes around the wider business

Qualifications

Skills, Experience and Qualifications

• Experience in people management.
• Proven successes in people management and performance improvement.
• In-depth knowledge of the Telecommunications industry, knowledge of Commissions in particular an advantage
• Proven ability to develop stakeholder relationships and to positively influence change
• An ability to quickly review data, identify issues and opportunities, and quickly move to action

Closing date for applications: Sunday 7th July 2024@23:59

Additional Information

• A car allowance, a performance based annual bonus & an additional 'flexible allowance' to spend on additional benefits, topping up your pension, or to be added to your salary.
• Hybrid working between your home (2-3 days a week) and our brand new Reading HQ office at Green Park (2-3 days a week)
• Salary range for this role start's at £48,400, and exact salary will differ by job and experience
• 28 days annual leave + 8 bank holidays + 3 personal days annually, which increases with length of service.
• Private Medical Insurance, Life Assurance and Income Protection.
• Free on-site car parking
• Plus lots more including wellbeing and learning & development benefits!

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!

We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.

At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry on their role.

Excluding retail, our core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.