Senior Commercial Client Advisor – Growth & Renewals

Lawes Consulting Group; Reading; On-site; GBP 38,000 - 52,000; Full time

Job summary

Lawes Consulting Group in Reading is seeking a Senior Corporate Commercial Client Advisor to support Client Directors and Managers across renewal business and new client wins.

You will build relationships with clients, insurers and colleagues, ensuring compliance with FCA rules and treating customers fairly. The role involves renewals, MTAs, cross-selling opportunities and document accuracy.

Qualifications

• Around 4-5 years' experience in a Client Adviser role within commercial insurance broking.
• Cert CII qualification or willingness to work towards it.
• Solid understanding of the insurance market and regulatory environment.

Responsibilities

• Support Client Directors/Managers in servicing and retaining existing accounts while helping to generate new business.
• Build and maintain strong working relationships with clients, insurers and colleagues across the business.
• Ensure full compliance with FCA regulations, including Treat Customers Fairly and Consumer Duty principles.
• Chase outstanding client debt as needed and delegate tasks to broker support where appropriate.
• Negotiate terms with insurers and review policy documentation for accuracy.

Skills

Communication

Relationship building

Negotiation

Time management

Attention to detail

Self-motivation

Teamwork

Education

Cert CII

Job description

Lawes Consulting Group in Reading is seeking a Senior Corporate Commercial Client Advisor to support Client Directors and Managers across renewal business and new client wins.

You will build relationships with clients, insurers and colleagues, ensuring compliance with FCA rules and treating customers fairly. The role involves renewals, MTAs, cross-selling opportunities and document accuracy.