Senior Cloud Solutions & Transformation Leader

Amazon Inc.; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Amazon Web Services (AWS) Sr. Customer Solutions Manager for UKI guides large, complex customers along their multi-year cloud journey, coordinating across Sales, Support, Solutions Architecture and Professional Services to deliver outcomes.

You translate strategic objectives into executable actions, oversee workload migrations and educational programs, and advocate GenAI strategies to enhance customer value. Strong delivery and executive communication are essential.

Qualifications

• Bachelor's degree in science, technology, engineering, math, business or equivalent.
• Experience leading large-scale programs with measurable benefits.
• Experience in customer-facing work with executives or partners to solve business problems with advanced technologies.
• Experience leading cross-functional transformation teams across broad functions.

Responsibilities

• Guiding large/complex UK&I customers through their cloud adoption journey.
• Ensuring cross-functional AWS team collaboration to deliver customer outcomes.
• Serving as a trusted partner, leveraging transformation expertise to shepherd customers.
• Driving customer education, governance, and workload migration planning.
• Proactively solving customer challenges with new ideas, tools, and GenAI guidance.
• Evangelizing AWS services and delivering great customer experiences.
• Contributing to the day-to-day management of successful AWS adoption.

Skills

Large-scale programs

Customer facing

Cross-functional leadership

Problem solving

Executive communication

Education

Bachelor's degree in STEM/Business

Tools

PMP

SAFe

SCRUM

Job description

Amazon Web Services (AWS) Sr. Customer Solutions Manager for UKI guides large, complex customers along their multi-year cloud journey, coordinating across Sales, Support, Solutions Architecture and Professional Services to deliver outcomes.

You translate strategic objectives into executable actions, oversee workload migrations and educational programs, and advocate GenAI strategies to enhance customer value. Strong delivery and executive communication are essential.