Senior Clinical Systems & Training Lead

Suffolk GP Federation; Leverton Outgate; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Cycle to work scheme

Death in service cover

Competitive salaries with annual bench

27 days' holiday, rising to 29 after 5

Blue Light Card discounts

Job summary

Suffolk GP Federation seeks a Senior Clinical Systems Support Officer to provide expert support for clinical systems across the Federation and partner organisations. You will design and deliver digital training, lead system migrations and drive business change initiatives to improve workflows and safety in primary care.

The role requires strong knowledge of SystmOne, EMIS Web and related tools, plus experience in analytics, governance and multi-stakeholder collaboration in a not-for-profit

Qualifications

• Degree-level education or equivalent extensive SystmOne knowledge and experience.
• Strong knowledge of GP primary care workflows and multi-stakeholder environments.
• Experience with data quality, reporting and analytics (Excel, Power BI, SQL).

Responsibilities

• Provide specialist support for clinical systems (SystmOne, EMIS Web, AccuRx/DXS) within SLAs.
• Design, deliver and evaluate training and knowledge resources for clinical systems.
• Lead migrations, releases, upgrades and business change activities.
• Collaborate with clinical/operational/technical teams to improve workflows and service delivery.
• Assess and manage governance and patient safety risks with system changes.

Skills

SystmOne expertise

Clinical systems analytics

Stakeholder collaboration

Education

Bachelor's degree or equivalent in health informatics or related field

Tools

Power BI

SQL

Advanced Excel

EMIS Web

AccuRx/DXS

Job description

Suffolk GP Federation seeks a Senior Clinical Systems Support Officer to provide expert support for clinical systems across the Federation and partner organisations. You will design and deliver digital training, lead system migrations and drive business change initiatives to improve workflows and safety in primary care.

The role requires strong knowledge of SystmOne, EMIS Web and related tools, plus experience in analytics, governance and multi-stakeholder collaboration in a not-for-profit