Senior Clinical Support Worker

UHNM; Stoke-on-Trent; Remote; GBP 26,000 - 27,000; Part time

Job summary

University Hospitals of North Midlands NHS Trust in Stoke-on-Trent is seeking a Senior Clinical Support Worker (Band 3) for a part-time, 36-hour week position with an internal rotation. The role is contract/permanent at Royal Stoke Hospital, with pro-rata salary between £25,760 and £27,476 per year.

Interviews will assess qualifications including GCSEs, Care Certificate or NVQ Level 3, and relevant healthcare experience.

Qualifications

• 12 months experience in a professional contract as a Healthcare Assistant or equivalent.
• GCSE Maths and English at grade C/4 or Level 2 Functional Skills (ECCTIS comparability for overseas qualifications).
• Full Care Certificate or NVQ Level 3 in Health and Social Care (NVQ must be from an accredited awarding body).

Responsibilities

• Assist and work with the Registered Nurse and multidisciplinary team to provide safe, holistic person-centred care.
• Communicate effectively with sensitivity and compassion while working independently under supervision.

Skills

Communication

Compassion

Education

GCSE Maths and English (Level 2/4)

Full Care Certificate

NVQ Level 3 in Health and Social Care

Job description

Main area Surgical Special Care Unit Grade Band 3 Contract Permanent Hours Part time - 36 hours per week (Internal rotation) Job ref 205-7945212-B

Site Royal Stoke Hospital Town Stoke-on-Trent Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 12/10/2026 23:59

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration regulations.

In relation to Band 3 Senior Clinical Support Worker roles, we are currently able to recruit successfully from the domestic labour market and have a sufficient pool of suitably qualified and appointable candidates. As a result, visa sponsorship is not available for this role at this time. This position is kept under regular review and may change in the future should labour market conditions or service requirements alter.

Interviews

If you are shortlisted for an interview for this role, you must bring evidence of the following qualifications:

• GCSE Maths and English at grade C/4 or Level 2 Functional Skills for Maths and English.

If you hold overseas GCSE equivalent qualifications, you will need to bring an ECCTIS comparability statement for you GCSE equivalent qualifications along with your original certificate

• A Full Care Certificate OR NVQ Level 3 in Health and Social Care (we can only accept NVQ’s from a regulated awarding body).

If you do not bring the above qualifications to your interview, then the interview will not proceed.

Main duties of the job

The primary role of a Senior Clinical Support Worker is to assist, support and work in collaboration with the Registered Nurse and the wider multi-disciplinary team, in order to provide a safe and holistic approach to person centred care. The Senior Clinical Support Worker should actively contribute to the health and wellbeing of patients, staff and service users and be able to communicate effectively with sensitivity and compassion. Working independently within their sphere of nursing while under the supervision of the registered nurse.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us.We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours.We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working.You can select your preferences upon application.

Detailed job description and main responsibilities

The Senior Clinical Support Worker should demonstrate a level of skill and understanding which enables them to undertake specific skills and tasks delegated by the registered nurses. Undertaking both routine and specially identified tasks for which they have been trained and assessed as competent. Key to this role is the flexibility requirement for staff to work variable shifts over 7 days a week.

Person specification

Experience

• 12 months experience in a professional contract as a Healthcare Assistant or equivalent

Qualifications

• Educated to GSCE level 4/C or Level 2 equivalent, including Maths and English (ECCTIS is required for overseas qualifications)
• Hold a full Care Certificate or NVQ Level 3 in Health and Social Care (NVQ MUST be from an accredited awarding body).

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Mrs Sandra Barrington Job title Matron Email address [e-mail] Telephone number 01782 679244 Additional information

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