Senior Clinical Support Worker

University-Hospitals-of-North-Midlands-Nhs-Trust; Stafford; On-site; GBP 26,000 - 27,000; Part time

Job summary

University Hospitals of North Midlands NHS Trust in Stafford is seeking a Part-time Senior Clinical Support Worker (Band 3) for 28.5 hours per week. The role focuses on assisting the Registered Nurse and the multidisciplinary team to deliver safe, person-centred care within a busy clinical area.

The post requires a minimum of 12 months care experience, with preference for Gynae Outpatient clinic exposure. Excellent communication and IT skills (MS Office) are essential for daily record keeping

Qualifications

• Minimum of 12 months care experience.
• Gynae Outpatient clinic experience preferred.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Access).

Responsibilities

• Assist Registered Nurse and multidisciplinary team to provide patient care.
• Communicate effectively with patients, visitors and staff.
• Maintain both computer and manual information systems and documentation.

Skills

Care experience

Gynaecology

Patient care

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

Main area Gynaecology Grade Band 3 Contract Permanent Hours 28.5 hours per week (Part time - Monday to Friday) Job ref 205-8232331

Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site County Town Stafford Salary £25,760 - £27,476 Per annum, Pro rata Salary period Yearly Closing 07/10/2026 23:59

Senior Clinical Support Worker

Band 3

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

In relation to Band 3 Senior Clinical Support Worker roles, we are currently able to recruit successfully from the domestic labour market and have a sufficient pool of suitably qualified and appointable candidates. As a result, visa sponsorship is not available for this role at this time. This position is kept under regular review and may change in the future should labour market conditions or service requirements alter.

Employers should note that visa applications are assessed against the Immigration Rules in force at the time of application. There is no guarantee that roles meeting current eligibility or salary thresholds will continue to do so in future

Important information for applicants: To ensure clarity of accountability, scope of practice and professional responsibilities, the Trust does not normally appoint individuals holding active NMC or HCPC registration into Band 2 Clinical/AHP Support Worker, Band 3 Senior Clinical/AHP Support Worker or Band 4 AHP Support Worker/Technician roles. Registered nurses and Allied Health Professionals interested in joining UHNM are encouraged to explore our registered professional opportunities, which are advertised regularly across the Trust.

Main duties of the job

The primary role of a Senior Clinical Support Worker is to assist, support and work in collaboration with the Registered Nurse and the wider multidisciplinary team; in order to provide a safe and holistic approach to person-centred care.

The Senior Clinical Support Worker should actively contribute to the health and well-being of patients, staff and service users and be able to communicate effectively with sensitivity and compassion. They should be able to work independently within their sphere of nursing while under the supervision of registered nurses. Senior Clinical Support Workers should demonstrate a level of skill and understanding which enables them to undertake specific skills and tasks delegated by the registered nurse and in accordance with relevant procedures, guidelines and policies at UHNM. They will be required to undertake both routine and specially identified tasks for which they have been trained and assessed as competent.

Key to this role is flexibility with the requirement for staff to work variable shifts over 5 days a week

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

See attached JD

Key Areas/Tasks

It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment.

Communicate and report any changes or information relating to the patient to the Registered Nurse.

Communicate appropriately with patients and visitors to the Ward or Department.

Always portraying a professional and respectful manner.

To receive patients, visitors and staff in a calm, friendly and efficient manner

Exchanges factual information with patients using reassurance, tact and empathy.

Overcome barriers to understanding for example, dealing with patients with physical or mental disabilities.

Maintenance of computer and manual information systems.

To request case notes and provide a tracing service.

Occasionally participates in audits, surveys, research and development activities.

The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and do on-going training as determined by the Trust and/or by their line manager.

All new health care staff are required to complete both Corporate and Care Coach Induction within their first week of employment . .

Have a duty to respond and report patient’s condition in a timely manner . This will include judgements involving facts.

Hold basic keyboard skills.

Dexterity to undertake nursing care procedures as appropriate .

Under direct or non-direct supervision of a Registered Nurse as deemed appropriate and will assist with all aspects of essential patient care.

Provision of personal care to patients.

Respects patient privacy and dignity at all times .

Prepares equipment/s for medical and nursing staff to use during procedures.

Assist medical and nursing staff with procedures as required .

Act as a chaperone, supporting patients undergoing examinations or procedures.

Escort patients to other areas of the Trust as directed by the Registered Nurse.

Follows policies and may participate in discussion on proposed changes to procedures.

Demonstrates safe working practices in the use of equipment in the clinical area completion of mandatory training.

Engages with individual training programs and local protocols, checks and cleans equipment/s.

Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are stored appropriately.

Demonstrates their own duties to new starters and bank / agency staff.

Adheres to Trust Standards of Dress policy.

Completion of relevant patient documentation under direct or non-direct supervision of a Registered Nurse as deemed appropriate .

Will have a delegated workload within the remit of their capabilities.

Turns, maneuvers patients for toileting, and bathing using appropriate aids .

Concentrates on personal care duties and can follow a routine.

Care of terminally ill patients and supports in the event of a patient’s death.

The post holder may be exposed to bodily fluids .

Support and Assist New Staff- Buddy System/Care Certificate Supervisor (Training available via ESR)

Health & Safety

The post holder is expected to ensure a healthy and safe environment exists in all departments at all times . She/he is expected to take reasonable care of her/his acts or omissions. The Trust policies and statutory regulations must be always adhered to.

The post holder is required to observe the ward/departmental procedures including sickness/absence reporting, dress code and annual leave booking.

Confidentiality

Attention is drawn to the confidentiality aspects of this post. Any breach of confidence may result in disciplinary proceedings, which could result in dismissal and may also result in civil action for damages.

Person specification

Experience

• Minimum of 12 months care experience
• Gynae Outpatient clinic experience

IT Experience

• Proficient in the use of Microsoft office: Word, Excel, access and Power-point
• PASS UHNM Maths & English condensed test at interview to show evidence of good Literacy and Numeracy level. Numeracy/Literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent) IELTS or OETS (Overall score of C1) accepted for overseas applicants (Level 7 inListening/speaking/reading & Level 6.5 in Writing)
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).
• Previous experience in Gynaecology
• Previous experience in Colposcopy or Hysteroscopy clinic settings
• Care Certificate or must complete within 12 weeks of commencing employment

Understanding and communication

• Ability to maintain confidentiality and deal with situations in a sensitive manner
• Demonstrates ability to make basic judgments assessments and evaluations involving a range of facts in resolving day-to-day issues
• Ability to prioritise workload in response to service need
• Demonstrates ability to make basic judgments assessments and evaluations involving a range of facts in resolving day-to-day issues

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with 'trac.jobs' to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.