Senior Clinical Advisor

London Ambulance Service Nhs Trust; England; Hybrid; GBP 34,000 - 44,000; Full time

Job summary

The London Ambulance Service NHS Trust is seeking a Clinical Advisor (Band 6) within Integrated Urgent Care. You will undertake telephone clinical assessments using a decision support tool to signpost patients to the right care, at the right time and place, across all ages, as part of a multidisciplinary team.

Candidates must hold a professional clinical qualification with active UK registration (NMC or HCPC) and have demonstrable emergency/urgent or primary care experience.

Qualifications

• Professional clinical qualification with active UK registration (NMC or HCPC).
• Significant post-qualification emergency/urgent or primary care experience.
• Ability to work in a call-centre environment and provide safe, effective patient outcomes.

Responsibilities

• Telephone assessment of various call types and patient needs.
• Assess patients and make decisions on care and outcomes.
• Provide leadership and mentorship to new colleagues.

Skills

Clinical assessment

Telephone triage

Communication skills

Autonomous work

Leadership

Education

NMC registration

HCPC registration

Tools

Clinical decision support tool

Job description

Job summary

This is an exciting time to join us in a unique clinical role in our continually developing Integrated Urgent Care. You will enhance your skills and knowledge in a vital role that makes a difference to the lives of hundreds of patients every day. You will be part of our multi-disciplinary team of clinicians. As a clinical advisor, you will assess patients health and clinical needs, by utilising your professional clinical knowledge and experience with the aid of a clinical decision support tool. Using your experience and the new skills you will learn, you will be confident in your critical thinking ability which will enable you to provide a telephone clinical assessment, ensuring our patients are signposted to the right care, at the right time, in the right place. You will benefit from an ongoing clinical training and development programme with access to online modules and CPD sessions as well as informal teams based learning.

Main duties of the job

As a clinical advisor you will be assigned to various roles when on duty. This will include telephone assessment of different types of calls, where you will be responsible for patient safety and providing effective outcomes. This role requires generalist and specialist skills to assess and deliver care to patients across all age groups in a call centre environment. You will need excellent clinical and communication skills and the ability to work autonomously as well as part of a team. As a Band 6 clinician you will be expected to demonstrate leadership and to act as a mentor for new colleagues, as well as providing advice to non-clinical colleagues. You will need to have a professional clinical qualification with an active NMC or HCPC registration with significant post qualification experience. You will need to evidence demonstrable experience in emergency, urgent or primary care, in addition to showing competent current patient assessment skills. Once you have completed six months post training, you may be eligible to apply for hybrid home / call centre working, if you meet the criteria set out in the IUC remote working policy.

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on: Our care delivering outstanding emergency and urgent care whenever and wherever needed. Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for. Our London using our unique pan-London position to contribute to improving the health of the capital. To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job responsibilities

Please make sure to outline the below in your personal statement:

• Experience in emergency, urgent or primary care within the last five years including current role (ensure that your answer details how your clinical knowledge and experience can be transferred to the telephone assessment environment)
• Demonstrate independent assessment of patients and decisions on their care and outcome
• Ability to work a mix of shifts in order to provide a 24/7 clinical service

Qualifications, Accreditations, Education

Essential

• Professional clinical qualification and active registration with relevant regulator, e.g. first-level registered nurse with active NMC registration; HCPC registration Evidence of continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).