Senior Client Success Manager - Branded Content Studio

Future; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Uncapped leave

Enhanced parental leave

Dental care

Private Medical care

Profit share bonus

Refer a friend scheme

Well-being support

Share Incentive Plan

Pension scheme 5% match

Free drinks and snacks

Job summary

Future in London is seeking a Senior Client Success Manager to lead high‑value branded content projects from brief through delivery. You will own timelines, budgets and client relationships, coordinating writers, designers and social teams to achieve campaign objectives.

You will translate client needs into clear project plans, manage multiple campaigns with tight deadlines, and mentor junior colleagues while contributing to pitches and partnership opportunities with a strategic lens.

Qualifications

• 7+ years as a mid-weight project manager in a creative industry.
• Experience managing complex, multi-channel campaigns.
• Excellent communication and organisational skills.

Responsibilities

• Deliver high-value, complex branded content solutions from brief to delivery.
• Own timelines, budgets and client relationships; coordinate writers, designers and social teams.
• Provide strategic input, mentor juniors, and assist with pitches and partnerships.

Skills

Senior stakeholder management

Campaign leadership

Cross‑channel campaigns

Client relationship management

Time management

Communication

Mentoring

Job description

Future in London is seeking a Senior Client Success Manager to lead high‑value branded content projects from brief through delivery. You will own timelines, budgets and client relationships, coordinating writers, designers and social teams to achieve campaign objectives.

You will translate client needs into clear project plans, manage multiple campaigns with tight deadlines, and mentor junior colleagues while contributing to pitches and partnership opportunities with a strategic lens.