Senior Client Success Lead - Creative Studio (Hybrid)

Future PLC; Greater London; Hybride; GBP 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Uncapped leave

Enhanced parental leave

Dental care discount

Private medical care discount

Profit share bonus

Refer a friend scheme

Colleague Assistant Programme

Share Incentive Plan

Pension with 5% match

Free drinks and snacks

Résumé du poste

Future plc is seeking a Senior Client Success Manager to lead high-value branded content campaigns, managing projects end-to-end from brief to delivery. You will collaborate with writers, designers and social teams, ensuring on-time, on-budget delivery and superior client service.

Reporting to the Senior Client Success Director, you will maintain client relationships, translate requirements into clear plans, and guide cross-functional teams to meet objectives while providing leadership and

Qualifications

• At least 7+ years as a mid weight project manager in a creative industry.
• Experience of print advertising / digital advertising / online content / video production
• Knowledge of social media targeting and publishing
• Confidence to manage cross departmental issues and ensure the Project Management teams aims and objectives are communicated and maintained
• Excellent communication skills
• Excellent organisational and time management skills
• A desire to get stuck in and get the work done

Responsabilités

• Lead multi-channel campaigns from brief through delivery
• Build and maintain strong client relationships post-sale
• Define objectives, deliverables, timelines, resources and responsibilities
• Coordinate with writers, designers and social media teams
• Identify risks and manage issues across projects
• Mentor junior team members and foster collaboration

Connaissances

Project management

Stakeholder management

Client relationships

Team leadership

Advertising industry

Communication

Description du poste

Future plc is seeking a Senior Client Success Manager to lead high-value branded content campaigns, managing projects end-to-end from brief to delivery. You will collaborate with writers, designers and social teams, ensuring on-time, on-budget delivery and superior client service.

Reporting to the Senior Client Success Director, you will maintain client relationships, translate requirements into clear plans, and guide cross-functional teams to meet objectives while providing leadership and