Senior Client Success Lead – Digital Marketing Growth

Publicis Groupe UK; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

Epsilon is seeking a Senior Client Services Manager in London to lead client success across a portfolio of high-profile brands. You will report to senior leadership and collaborate with 12 cross-functional teams to deliver innovative digital marketing strategies that maximize revenue and align with omnichannel indicators.

You will mentor a team to reach their potential and work with internal and external partners to deliver objective-based solutions.

Qualifications

• 3+ years proven experience in digital marketing, MarTech, and project management.
• Strong organisational, time management, and communication skills.
• Analytical thinking with data-driven storytelling.
• Ability to lead and develop high-performing teams to drive client success.
• Strong commercial foresight with growth and profitability focus.

Responsibilities

• Drive client success across a diverse portfolio of high-profile brands.
• Lead cross-functional collaboration to deliver innovative digital marketing strategies.
• Mentor and coach a team to reach high performance.
• Shape client strategies using data-driven insights and omnichannel indicators.

Skills

Digital marketing

MarTech

Project management

Organisational skills

Commercial foresight

Job description

Epsilon is seeking a Senior Client Services Manager in London to lead client success across a portfolio of high-profile brands. You will report to senior leadership and collaborate with 12 cross-functional teams to deliver innovative digital marketing strategies that maximize revenue and align with omnichannel indicators.

You will mentor a team to reach their potential and work with internal and external partners to deliver objective-based solutions.