Senior Client Services Manager - UK (Hiring Immediately)

JR United Kingdom; Bedford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in contract catering is looking for a dynamic Manager to oversee their national portfolio and ensure client satisfaction while managing General Managers. This role is pivotal in driving quality service and strategic project investment in the food and hospitality sector.

Benefits

Contributory pension scheme

Career development programs

Healthcare benefits including Digital GP

Travel discounts with TUI, Expedia, Booking.com

Food shopping discounts at Tesco, Sainsbury's, Morrisons

Up to 44% off cinema tickets

Cash rewards on spending

Wellness, mindfulness, and exercise classes

Share discounts with friends and family

Qualifications

• Experience in multi-unit contract catering or similar.
• Proven management and financial responsibility.

Responsibilities

• Overseeing a national portfolio.
• Acting as the primary client contact.
• Managing and motivating General Managers and teams.
• Leading investment plans and projects.

Skills

Problem-solving

Strategic planning

Effective communication

Leadership

Passion for food and hospitality

Management responsibility

Financial responsibility

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Compass Group

Location:

bedford, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

col-wide

Job Description:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:

• Contributory pension scheme
• Career development programs
• Healthcare benefits including Digital GP
• Travel discounts with TUI, Expedia, Booking.com
• Food shopping discounts at Tesco, Sainsbury's, Morrisons
• Up to 44% off cinema tickets
• Cash rewards on spending
• Wellness, mindfulness, and exercise classes
• Share discounts with friends and family

The role involves being the key contact for the client, ensuring quality and service standards across the business, managing and inspiring General Managers, and leading future investment projects.

Key Responsibilities:

• Overseeing a national portfolio
• Acting as the primary client contact
• Managing and motivating General Managers and teams
• Leading investment plans and projects

Required Skills & Experience:

• Experience in multi-unit contract catering or similar
• Problem-solving and strategic planning skills
• Effective communication and leadership skills
• Passion for food and hospitality
• Proven management and financial responsibility

About Us:

Part of Compass Group UK&I, Chartwells provides catering services to education sectors, serving nutritious meals across the UK. We are committed to safeguarding children, and employment is subject to pre-employment checks including DBS and Children's Barred List checks. We promote diversity and equal opportunities in our workplace.