Senior Client Onboarding Analyst

Collas Crill; St Peter Port; On-site; GBP 60,000 - 90,000; Full time

Job summary

Collas Crill in Guernsey is seeking a Senior Client Onboarding Analyst to lead complex onboarding activities and ensure regulatory compliance across the group. You will work with lawyers and teammates to deliver a seamless client experience while applying AML/CFT and CDD requirements.

The role requires expert analysis of screening results, effective risk mitigation, and mentoring of junior staff. A strong background in onboarding within a professional services firm is essential.

Qualifications

• Minimum 5 years' experience in onboarding, CDD, or a related compliance/AML function within a professional services business.
• Excellent knowledge of AML/CFT regime in Guernsey, CDD processes, screening and risk assessment frameworks.
• Deep understanding of corporate, funds, and trust structures, including complex and multi-jurisdictional arrangements.
• Excellent written and verbal communication skills, with the ability to interpret and apply regulatory requirements practically and proportionately.
• Demonstrated ability to manage complex cases independently, exercising sound judgement and decision-making.
• Proven ability to consistently meet tight deadlines in a fast paced environment.
• Experience of working to strict processes.
• Ability to apply policies and procedures.

Responsibilities

• Manage the end-to-end onboarding lifecycle for complex and high-risk clients, ensuring adherence to regulatory requirements and internal policies.
• Provide expert analysis of screening results, identifying potential risks and determining appropriate escalation or mitigation strategies.
• Act as a key point of contact for clients and stakeholders, managing relationships to obtain and verify CDD, beneficial ownership, and other critical information across a range of structures.
• Liaise with Compliance on risk identification, assessment, and mitigation in the onboarding process.
• Maintain accurate records and audit trails in the onboarding system, ensuring traceability and high data integrity.
• Collaborate with fee earners to facilitate the timely closure of finished matters and ensure effective management of the matter lifecycle.
• Support process improvement initiatives by identifying, proposing, and implementing enhancements to onboarding workflows.
• Act as a subject matter expert (SME) on onboarding, AML/CFT, and CDD requirements, providing guidance on complex cases and regulatory interpretation.
• Mentor, coach, and support the development of junior team members, fostering technical expertise and high performance within the team.

Skills

Onboarding

CDD

AML compliance

Regulatory knowledge

Deadline-driven

Stakeholder management

Education

ICA Advance certificate or Diploma in CDD/AML

Tools

Intapp

Job description

Senior Client Onboarding Analyst

Application Deadline: 27 November 2026

Department: Compliance

Employment Type: Full Time

Location: Guernsey

Description

We have an excellent opportunity for an experienced Senior Client Onboarding Analyst to support the delivery of complex onboarding activity across the Collas Crill group.

Working as a senior member of the client onboarding team, you will be working closely with your team members and lawyers across the group, using your expertise to deliver an exceptional client experience.

Key Responsibilities

• Manage the end-to-end onboarding lifecycle for complex and high-risk clients, ensuring adherence to regulatory requirements and internal policies.
• Provide expert analysis of screening results, identifying potential risks and determining appropriate escalation or mitigation strategies.
• Act as a key point of contact for clients and stakeholders, managing relationships to obtain and verify CDD, beneficial ownership, and other critical information across a range of structures.
• Liaise with Compliance on risk identification, assessment, and mitigation in the onboarding process.
• Maintain accurate records and audit trails in the onboarding system, ensuring traceability and high data integrity.
• Collaborate with fee earners to facilitate the timely closure of finished matters and ensure effective management of the matter lifecycle.
• Support process improvement initiatives by identifying, proposing, and implementing enhancements to onboarding workflows.
• Act as a subject matter expert (SME) on onboarding, AML/CFT, and CDD requirements, providing guidance on complex cases and regulatory interpretation.
• Mentor, coach, and support the development of junior team members, fostering technical expertise and high performance within the team.

Skills, Knowledge and Expertise

ESSENTIAL:

• Minimum 5 years' experience in onboarding, CDD, or a related compliance/AML function within a professional services business.
• Excellent knowledge of AML/CFT regime in Guernsey, CDD processes, screening and risk assessment frameworks.
• Deep understanding of corporate, funds, and trust structures, including complex and multi-jurisdictional arrangements.
• Excellent written and verbal communication skills, with the ability to interpret and apply regulatory requirements practically and proportionately.
• Demonstrated ability to manage complex cases independently, exercising sound judgement and decision-making.
• Proven ability to consistently meet tight deadlines in a fast paced environment.
• Experience of working to strict processes.
• Ability to apply policies and procedures.

DESIRABLE:

• Experience of working in a law firm environment.
• ICA Advance certificate or Diploma (or equivalent) in CDD or AML.
• Previous experience working with Intapp.

We can only consider application from individuals who have a right to work document allowing them to live and work in Guernsey, such as an Established Resident Certificate or a Family Member Permit.