Senior Client Manager

UST Logistical Systems; West of England; On-site; GBP 60,000 - 65,000; Full time

Job summary

The Workforce Development Trust in Bristol is seeking a Senior Client Manager to lead high-impact accounts across health, justice, local government and other public sector sectors. The role will combine strategic client management with sector insights to shape workforce transformation and sustained outcomes.

You will build trusted partnerships with senior stakeholders, drive value and ROI, and work within a mission-driven team that blends consultancy expertise with a public-interest purpose.

Responsibilities

• Lead and manage strategic client partnerships and engagements across multiple sectors, maximizing value for clients and the organisation.
• Demonstrate clear return on investment and embed meaningful, system-wide change in workforce strategies and service delivery.

Job description

Job Title: Senior Client Manager

Department: Consultancy and Research

Location: Bristol Office with hybrid working available

Pay Scale: £60,000 - £65,000k depending on experience

Contract: Permanent

Hours: Full Time (37.5 hours per week, 7.5 hours per day.)

The Workforce Development Trust

The Workforce Development Trust (WDT) is a not-for-profit organisation that provides services that support employers to develop skilled, sustainable, and efficient workforces in the UK and abroad. We operate via our five brands; Skills for Health, Skills for Justice, SFJ Awards, iCQ Awards and People 1st International, which deliver specialist, targeted skills interventions to support a variety of frontline public services.

Job summary

As part of The WDT, our Consultancy and Research (C&R) division exists to create lasting, measurable impact for the clients and sectors we serve, through our brands Skills for Health, Skills for Justice and The WDT. Guided by the Trust’s overarching vision (to support the development of a competent, resilient and effective workforce that delivers better outcomes for the public) we integrate professionalism with purpose to deliver change that matters.

In C&R, we firmly believe lasting impact comes not just from what we deliver, but how we work with our clients and colleagues - with passion, innovation, respect, and integrity. We commit to combining consultancy subject matter expertise with mission-driven values, to create meaningful change across the UK workforce landscape.

We're looking for a Senior Client Manager to join The WDT and take the lead on some of our high-impact accounts across multiple sectors, including health and care, justice, emergency services, local government, and wider public and third-sector organisations. This is your opportunity to help drive sustainable workforce

transformation across the UK, shaping the future of workforce strategy and service delivery.

As a respected not-for-profit organisation with strong Sector Skills Council heritage, The WDT combines a business-minded approach with a charitable focus, offering you the chance to contribute to meaningful, system-level improvements, while leveraging the strong existing reputation of well-established, trusted national brands.

You’ll be joining a cause-driven business development team working on strategic, high-profile projects that have a direct and lasting impact on patient outcomes and workforce sustainability. This role provides a unique opportunity to operate at the intersection of consultancy, innovation, and strategic influence, designing bold and future-proof solutions to workforce challenges across multiple sectors.

You will lead and manage strategic client partnerships and engagements, and be seen as a trusted partner, working closely with senior stakeholders to maximise value, demonstrate clear return on investment, and embed meaningful, system-wide change.