Senior Client Manager

Butler Rose; Reading; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Company Pension Scheme

25 days of annual leave + bank holidays

Life Assurance x4 annual salary

Employee Assistance Programme – 24/7 support

Job summary

A leading accountancy practice is seeking a Senior Accounting Client Manager to manage client portfolios and enhance client relationships. This role demands strong leadership abilities and commercial acumen. Responsibilities include overseeing client accounts, ensuring regulatory compliance, and providing strategic insights. The ideal candidate will hold an ACCA/ACA or QBE qualification with at least 3 years of relevant experience. The company offers benefits such as a pension scheme, generous annual leave, and a flexible benefits platform.

Qualifications

• Mandatory accounting qualification (ACCA/ACA/QBE).
• Minimum 3+ years practice experience preferred.
• Tax qualifications (CTA/ATT) are beneficial but not essential.

Responsibilities

• Manage and grow a portfolio of complex client accounts.
• Develop relationships with clients, directors, and staff.
• Ensure compliance with legal and ethical regulations.
• Oversee Team Leaders and support in training, recruitment, etc.
• Provide insights and solutions to enhance client satisfaction.

Skills

Client relationship management

Leadership

Tax planning

Analytical thinking

Communication

Education

ACCA/ACA or QBE

CTA/ATT (optional)

Job description

Butler Rose are excited to be supporting a leading accountancy practice as they look to expand and hire a new Senior Accounting Client Manager into their team.

This is an exciting, client facing, and commercial role which will offer the support from a small and close knit team, whilst also allowing the individual to benefit from the investment of a larger business group.

Description

The role of the Senior Accounting Client Manager is to build and manage client relationships, oversee client portfolios, and deliver an outstanding service that enhances the firm’s reputation and client satisfaction. This influential leadership position requires a strategic thinker who can inspire a high performing team, engage with stakeholders, and drive growth in revenue and profits.

Key Responsibilities

• Manage and grow a personal portfolio of complex client accounts and corporation tax returns, ensuring exceptional service and the delivery of all actions, deadlines, and client discussions.
• Develop and maintain strong, long-lasting relationships with clients, directors, and staff.
• Review team files to ensure compliance with legal, ethical, and statutory regulations, identifying and addressing any issues.
• Manage the Team Leaders and offering support in areas such as training, workflow management, assisting with recruitment decisions, fee reviews, WIP management etc.
• Supporting clients with business and personal tax planning where appropriate
• Provide industry-leading insights, advice, and solutions to enhance the firm’s reputation and expand the client base.
• Contribute to strategic and business planning, focusing on increasing revenue and profits.

Key Requirements

• Accounting - ACCA/ACA or QBE – mandatory.
• Ideally 3 + years PQE – practice experience essential
• Tax – CTA/ATT would be useful, but not required

Additional Requirements

• Demonstrated ability to manage and grow client portfolios while delivering exceptional client service.
• Commercial acumen with a detailed, analytical, and strategic approach.
• Strong leadership skills, with the ability to inspire and engage a team.
• Exceptional communication skills, both verbal and written, to build lasting relationships.
• Ethical, professional, and confident decision-maker.
• Highly organised, decisive, and driven to achieve excellence.
• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as: