Senior Client Manager

SMG North America; Leeds; Hybrid; GBP 48,000 - 64,000; Full time

Job summary

A leading marketing agency is seeking a Senior Client Manager to oversee a portfolio of FMCG brand clients in Leeds. In this role, you'll manage strategic marketing campaigns, enhance client relationships, and drive impactful business results. If you're adaptable, thrive on variety, and enjoy working within a dynamic team, this role may be for you.

Benefits

10% discretionary bonus

£1,800 yearly wellbeing fund

Free Headspace subscription

£500 yearly Uni Fund for learning

4 extra Wellbeing Days off per year

Summer & Winter conferences

4pm finishes every Friday

Flexible and hybrid working

Qualifications

• Exceptional leadership and coaching capabilities.
• Proven track record in building strategic marketing campaigns.
• Experience in the grocery/retail sector.

Responsibilities

• Lead a portfolio of FMCG brand clients and manage client relationships.
• Develop and deliver market-leading retail media campaigns.
• Forecast and report on commercial performance.

Skills

Leadership

Strategic Campaign Development

Data Analysis

Stakeholder Management

Communication

Tools

Excel

Google Analytics

PowerPoint

Job description

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Location: Hybrid (Leeds-based)

Salary: From £48,000 + 10% discretionary bonus

Level: This is a Senior Manager level role managing a team and the client relationship

About the Role

We are looking for a Senior Client Manager to join our team and work on one of our dynamic retailer partnerships. In this role, you’ll lead a portfolio of FMCG brand clients while building strong relationships with our key retail partner. You’ll be accountable for developing and delivering market-leading retail media campaigns—from strategic planning to execution and post-campaign analysis. This is a unique opportunity to influence some of the UK’s most exciting brands and drive measurable business impact.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.

We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Uni Fund” for learning
• 4 extra Wellbeing Days off per year
• Summer & Winter conferences + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working

Explore all our benefits here

Are We What You’re Looking For?

We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.

This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!

A Little Bit About You

You’ll bring:

• Exceptional leadership and coaching capabilities
• A proven track record in building strategic marketing campaigns that drive results
• Experience working toward ambitious commercial targets
• Strong presentation, numeracy, and data analysis skills
• Proficiency in Excel, Google Analytics, and PowerPoint
• Excellent communication and stakeholder management abilities
• Experience in or a deep understanding of the grocery/retail sector
• Outstanding organisation and attention to detail
• The ability to think differently and challenge the status quo

Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.

What You’ll Be Doing

Your days will be dynamic. You might find yourself:

• Creating strategic and cohesive media plans aligned to supplier budgets and objectives
• Managing end-to-end campaign delivery across a variety of on- and off-site media channels
• Forecasting and reporting on commercial performance, driving investment opportunities
• Line managing and mentoring junior team members
• Producing high-quality content—from media plans to performance reviews
• Collaborating confidently with clients and cross-functional teams
• Supporting broader SMG initiatives that foster a brilliant workplace
• Assisting senior leadership with governance, reporting, and ad hoc requests

Our Values:

Stay honest. Stay hungry. Stay foolish. Have fun.

Explore what that means to us here

Useful Links Before You Apply:

• Learn about our agencies
• Our hiring process
• EDI at SMG
• FAQs

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Advertising Services, Marketing Services, and Broadcast Media Production and Distribution

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