Senior Client Manager

Searchability; City Of London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Searchability in London seeks a Senior Client Manager to own strategic relationships within the UK National Security domain. You will operate at the intersection of technology, operations and commercial strategy to help government organisations adopt capabilities that tackle mission-critical challenges.

You will own relationships with senior stakeholders, understand objectives and investment priorities, and shape opportunities by aligning customer needs with technical capabilities.

Qualifications

• Experience in UK National Security sector.
• Broad understanding of OT, Cyber and Digital tech.
• Track record in strategic account management or major programme delivery.
• Ability to influence senior decision-makers in complex environments.

Responsibilities

• Own strategic relationships across senior operational, technical, and commercial stakeholders.
• Understand long-term customer objectives, investment priorities and capability gaps.
• Identify and shape high-value opportunities by linking customer challenges with capabilities.
• Provide strategic oversight across complex programmes to ensure delivery outcomes.
• Unite commercial, technical, and delivery teams around a single customer strategy.
• Help shape future direction across OT, Cyber, and digital capabilities.

Skills

Strategic account management

Stakeholder management

Commercial acumen

Leadership/Influence

Job description

Senior Client Manager – National Security

An opportunity to own strategic customer relationships across the UK National Security domain. Working in London at the intersection of technology, operational capability, and commercial strategy, you’ll help secure government organisations adopt capabilities that solve complex, mission-critical challenges.

What will you be doing?

• Owning strategic relationships across senior operational, technical, and commercial stakeholders.
• Understanding long-term customer objectives, investment priorities, and emerging capability gaps.
• Identifying and shaping high-value opportunities by connecting customer challenges with technical capabilities.
• Providing strategic oversight across complex programmes to ensure delivery outcomes are met.
• Uniting commercial, technical, and delivery teams around a single customer strategy.
• Helping shape future direction across Operational Technology (OT), Cyber, and digital capabilities.

What are we looking for?

• Proven experience working directly within the UK National Security community.
• Broad understanding of technology used across the NatSec landscape (OT, Cyber, Digital).
• Track record in strategic account management, client leadership, or major programme delivery.
• Commercial acumen with the confidence to influence senior decision-makers in complex environments.

Security Clearance

• Active eDV clearance required