Senior Client Growth Director

Newgen; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

NewGen, a global social-first creator agency, is seeking a Senior Account Director to lead a portfolio of key client relationships while driving excellence in delivery and growth. You will be a visible senior leader who combines strategy, creativity and commercial focus to achieve client objectives.

You will sit at the heart of accounts, guiding account teams, shaping social-first strategies, and ensuring the work resonates with culture while delivering measurable business impact.

Qualifications

• 10+ years experience in social, creative or integrated agency roles.
• Experience leading a portfolio of large accounts or multi-market campaigns.
• Strong commercial acumen, including retainer renewals, budget negotiations and forecasting.

Responsibilities

• Lead senior client relationships across a portfolio of key accounts.
• Own delivery across accounts from brief to wrap with tight scope, timelines and budgets.
• Drive revenue, margin and EBITDA performance across accounts.
• Grow accounts through ambitious retainers and new opportunities, and contribute to new business pitches.
• Elevate strategy and creative output by aligning ideas with client objectives and measurable impact.
• Lead, mentor and develop Account Directors, Managers and Executives for high performance.
• Collaborate across influencer, creative, production and data teams for joined-up client experiences.
• Keep social-first thinking at the heart of client work and culture.

Skills

10+ years in social/agency

lead multi-market campaigns

commercial acumen

Job description

NewGen, a global social-first creator agency, is seeking a Senior Account Director to lead a portfolio of key client relationships while driving excellence in delivery and growth. You will be a visible senior leader who combines strategy, creativity and commercial focus to achieve client objectives.

You will sit at the heart of accounts, guiding account teams, shaping social-first strategies, and ensuring the work resonates with culture while delivering measurable business impact.