Senior Claims Adjuster - Marine Energy

American International Group; London; On-site; GBP 45,000 - 85,000; Full time

Job summary

An established industry player is seeking a Senior Marine Energy Claims Adjuster to lead the management of complex global claims. This role involves working closely with clients and brokers, ensuring a proactive approach to claims handling, and representing the company at a senior level. The ideal candidate will possess extensive experience in marine energy claims and a thorough understanding of the London Market regulatory environment. Join a forward-thinking organization that values diversity and inclusion, offering a comprehensive benefits package that supports your health, wellbeing, and professional development.

Benefits

Comprehensive Benefits Package

Flexible Work Arrangements

Diversity and Inclusion Learning

Cultural Awareness Activities

Employee Resource Groups

Qualifications

• Experience in handling marine energy claims is essential.
• Knowledge of London Market regulations and implications is required.

Responsibilities

• Manage complex, global marine energy claims from start to finish.
• Negotiate claims with brokers and uphold departmental objectives.

Skills

Marine Energy Claims Handling

Litigation Skills

Dispute Resolution

Mediation Skills

Trend Identification

Tools

ECF

DocoSoft

Job description

Senior Claims Adjuster - Marine Energy

Join us as a Senior Marine Energy Claims Adjuster to make a bigger business impact with your skills and wider talents.

Make your mark in Talbot

Talbot operates within the Lloyd's Insurance Market through Syndicate 1183 and Syndicate 2019. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.

Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs.

Part of AIG since 2018, Talbot is committed to working with brokers and clients to deliver industry leading solutions. It is headquartered in London with offices in New York and Singapore.

How you will create an impact

Our claims examiners are specialised by line of business, meaning that each client can receive the right expert to manage their claim. We leverage our global claims expertise throughout our network to empower our decision-makers and provide faster outcomes for the client and their claim.

As a Senior Adjuster you will manage complex, global and high-profile marine energy claims. Taking a lead role, you will work with both clients and brokers adopting a pro-active approach and taken ownership of the claims through to completion.

Responsibilities:

• Acting within an agreed claims handling authority and upholding the departmental objectives.
• Receiving and acting upon first notifications and updates, determining coverage.
• Taking a fair and proportionate approach towards policy holders.
• Agreeing valid claims.
• Carrying out negotiations with brokers, face to face when required, on claims where Talbot is the leader or second lead.
• Handling complex claims through discovery process, dispute resolution, mediation, court, obtaining judgement.
• Delivering projects additional to core role such as those linked to delivering the business strategy or implementing function-wide change.
• Representing Talbot externally at senior level.

What you’ll need to succeed:

• Experience in handling marine energy claims.
• Detailed understanding of the London Market regulatory environment and implications for Talbot and our clients.
• Full working knowledge of ECF and DocoSoft.
• Litigation, mediation, dispute resolution and deposition skills.
• Ability to identify trends and understand how these may impact on Claims and the Syndicate more broadly.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.