Senior Claims Adjuster

Munich Re; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading global Primary Specialty Insurance provider seeks a Senior Claims Adjuster in London. This role involves managing a diverse portfolio of claims, ensuring compliance with best practices, and collaborating with stakeholders for optimal outcomes. Candidates passionate about claims management with a strong grasp of insurance principles are encouraged to apply.

Qualifications

• Proven experience in claims handling within relevant business classes.
• Strong grasp of insurance and legal principles.
• Familiarity with organizational procedures.

Responsibilities

• Manage and adjust inward claims ensuring thorough investigation and assessment.
• Develop strategies for high exposure and complex claims.
• Ensure financial accuracy related to responsible claims.

Skills

Claims handling experience

Understanding of insurance principles

Legal principles

FCA and Lloyd’s regulations

Continuous learning

Risk identification

Job description

Company

Munich Re Specialty - Global Markets

Location

London, United Kingdom

About us

At Munich Re Specialty – Global Markets (MRS-GM), our ambition is to become the leading Primary Specialty Insurance provider. We aim to achieve this through an effective and adaptable strategy, superior products, and industry leaders working in a supportive environment.

Our success is driven by a strong culture where people are encouraged to be present, bold, and curious, enabling them to achieve their individual goals.

Please see our website for more information.

Senior Claims Adjuster

We are seeking a Senior Claims Adjuster based in London on a full-time basis. This key role supports our growing Specialty, Property & Casualty London Market portfolio. The successful candidate will handle claims across a diverse and complex portfolio, including casualty, energy, marine liability, space, marine war, aviation (war and hull), political risks & credit, political violence & terrorism, product recall, and XoL classes. The role involves working within a team that promotes diligence, curiosity, positivity, and inclusion.

The individual will proactively manage claims, provide quality service by paying valid claims promptly, and set reserves in line with our reserving philosophy, considering regulatory requirements. They will also lead improvements in reserving and settlement processes collaboratively with stakeholders.

Key Responsibilities

• Manage and proactively adjust inward claims, including investigation, assessment, reserving, expense/vendor management, and settlement, following claims guidelines and best practices.
• Develop strategies for high exposure, litigated, coverage, and complex claims to ensure optimal outcomes and timely escalation.
• Ensure the accuracy of financials related to claims under your responsibility.
• Identify, report, and present key claim issues, trends, and improvement recommendations to stakeholders.
• Maintain accurate records in accordance with claims guidelines and best practices.
• Collaborate and build strong relationships with internal and external partners through market meetings, thought leadership, and service excellence.
• Assist with delegation and management of International Distribution Companies as needed.

Key Skills

• Proven claims handling experience within relevant business classes.
• Strong understanding of insurance principles, legal principles, FCA and Lloyd’s regulations.
• Familiarity with company procedures and organizational structure.
• Willingness to develop knowledge through continuous learning.
• Ability to identify risks and report significant changes effectively.

If your experience doesn't perfectly match every requirement, we encourage you to apply anyway. You might be the candidate we are looking for!

Diversity, Equity & Inclusion

At Munich Re, we foster innovation and resilience through diversity, equity, and inclusion. We aim to build a workforce representing a wide range of backgrounds, identities, and experiences, and to create an equitable, inclusive environment where everyone can succeed.

Candidates can request reasonable adjustments at any stage of the recruitment process by contacting Talent Acquisition.

Learning and innovating today, striving for sustainable societies and business tomorrow

Our ESG strategy supports environmental, social, and governance initiatives, including community involvement and volunteering opportunities.

Learn more about sustainability at Munich Re – choose your impact!

#BePresent #BeBold #BeCurious