Senior Children's Community Carer - Surrey

HCRG Care Group; Epsom; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Group Pension

My Reward Hub discounts

Wages on demand access

Wellbeing support

Learning & development

Job summary

HCRG Care Group is recruiting a Senior Community Carer to provide care to children with complex medical needs in their own homes and community settings. You will mentor colleagues, support service development, and work with families and multidisciplinary teams to personalise care.

The role requires guiding care delivery, maintaining safety, and ensuring effective communication with families and the clinical team, with a commitment to high-quality standards.

Qualifications

• NVQ Level 3 in Health or Social Care or equivalent.
• Experience with children with complex medical needs.
• Excellent written and verbal communication skills.
• Ability to build rapport with children and families.

Responsibilities

• Deliver high-quality care to children with complex health needs according to care plans.
• Communicate clearly with children, families and colleagues, adapting where needed.
• Maintain professional boundaries and report changes to the Clinical Case Manager.
• Ensure safe use of clinical equipment and devices as required.
• Develop and maintain clinical competencies in relevant care areas.
• Administer medication safely and accurately and document it.
• Work independently as a lone worker and manage workload.
• Mentor and support colleagues to maintain high care standards.
• Participate in 24/7 service, including night shifts and weekends.

Skills

Communication skills

Care for children with complex needs

Driving licence

Education

NVQ Level 3 in Health or Social Care or Nursery Nurse qualification

Job description

Benefits

As a Senior Community Carer we value you and your wellbeing, offering a range of benefits to help you feel supported and appreciated:

• Starting salary of £27,674 plus Group Pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year

The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission.

Join HCRG Care Group as a Senior Community Carer

where you’ll play a key role in delivering safe, high-quality care to children with complex medical needs in their own homes and within the community. This is a rewarding opportunity to use your skills, support families, and help children live safely, comfortably and confidently in familiar surroundings.

In this senior role, you’ll bring your knowledge and experience to guide and mentor colleagues, support service development, and work closely with families and multidisciplinary teams to ensure every child’s care is personalised and effective.

If you are passionate about making a meaningful impact and ready for a role with responsibility, purpose, and progression, we would love to hear from you.

See what a rewarding career as a Community Carer looks like:CCCT VID 2 - YouTube

Main Responsibilities

• Deliver consistent, high-quality care to children and young people with complex health needs, following care plans and safeguarding procedures.
• Communicate clearly and compassionately with children, families, and multidisciplinary colleagues, adjusting your approach where communication barriers exist.
• Maintain professional boundaries and promptly escape concerns or changes in a child’s condition to the Clinical Case Manager.
• Ensure the availability and safe use of clinical equipment, including ventilators, feeding pumps, oxygen monitors, and other medical devices.
• Develop and maintain advanced clinical competencies in tracheostomy care, ventilation, gastrostomy care, and other complex procedures.
• Administer medication safely and accurately, ensuring all care is appropriately recorded.
• Work independently as a lone worker, managing and prioritising your workload while seeking guidance where required.
• Provide mentorship, support, and informal training to colleagues to help maintain a high standard of care across the service.
• Schedule: This is a 24/7 service, which includes night shifts and weekend rotations throughout the year.

Please refer to the attached Job Description for the full list of duties.

Ideal Candidate

Essential

• NVQ Level 3 in Health or Social Care, or a recognised Nursery Nurse qualification.
• Understanding of the impact of providing care for children with complex medical needs in their homes.
• Experience working with children with additional or complex needs.
• Excellent written and verbal communication skills.
• Ability to build rapport and connect with children and families.

Desirable

• Willingness and ability to develop new theoretical and practical skills.
• British Sign Language Level 1 or Makaton.
• Experience supporting technology-dependent children or carrying out relevant clinical procedures.
• Minimum 1 year’s experience supporting children with complex health needs.
• Minimum 1 year’s experience working with children in another setting (e.g., nursery, respite care, community service).

Other Requirements

• A full driving licence and access to a car for work purposes are essential.