Community Carer

HCRG Care Group; Guildford; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Discounts via My Reward Hub

Earned wage access

Wellbeing support

eLearning & career development

Culture of innovation

Job summary

HCRG Care Group is seeking an experienced Senior Community Carer to deliver safe, high-quality care to children with complex medical needs in their homes and local community. You will guide and mentor colleagues, support service development, and work closely with families and multidisciplinary teams to ensure personalised and effective care.

This senior role involves responsibility, progression, and making a meaningful impact, with shifts including nights and weekends as part of a 24/7 service.

Qualifications

• NVQ Level 3 in Health or Social Care or Nursery Nurse qualification is required.
• Strong written and verbal communication skills are essential.
• Ability to build rapport with children and families and work with multidisciplinary teams.
• Experience caring for children with complex medical needs is preferred.
• Knowledge of safeguarding procedures and care planning is important.

Responsibilities

• Deliver high-quality care to children and young people with complex health needs in their homes and community.
• Follow care plans and safeguarding procedures consistently.
• Communicate clearly and compassionately with families and colleagues.
• Elevate changes in a child’s condition to the Clinical Case Manager.
• Ensure safe use of clinical equipment and maintain proper documentation.
• Develop and maintain clinical competencies in tracheostomy, ventilation and gastrostomy care.
• Mentor and support colleagues to uphold high standards of care.
• Work as a lone worker when required and manage workload priorities.

Skills

Communication

Interpersonal skills

Care planning

Education

NVQ Level 3 in Health or Social Care

Nursery Nurse qualification

Job description

• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission.

Are you an experienced and compassionate carer ready to take the next step in your career? Join HCRG Care Group as a Senior Community Carer, where you'll play a key role in delivering safe, high-quality care to children with complex medical needs in their own homes and within the community. This is a rewarding opportunity to use your skills, support families, and help children live safely, comfortably and confidently in familiar surroundings. In this senior role, you'll bring your knowledge and experience to guide and mentor colleagues, support service development, and work closely with families and multidisciplinary teams to ensure every child's care is personalised and effective. If you are passionate about making a meaningful impact and ready for a role with responsibility, purpose, and progression, we would love to hear from you.

See what a rewarding career as a Community Carer looks like:

CCCT VID 2 - YouTube Main Responsibilities

• Deliver consistent, high-quality care to children and young people with complex health needs, following care plans and safeguarding procedures.
• Communicate clearly and compassionately with children, families, and multidisciplinary colleagues, adjusting your approach where communication barriers exist.
• Maintain professional boundaries and promptly elevate concerns or changes in a child's condition to the Clinical Case Manager.
• Ensure the availability and safe use of clinical equipment, including ventilators, feeding pumps, oxygen monitors, and other medical devices.
• Develop and maintain advanced clinical competencies in tracheostomy care, ventilation, gastrostomy care, and other complex procedures.
• Administer medication safely and accurately, ensuring all care is appropriately recorded.
• Work independently as a lone worker, managing and prioritising your workload while seeking guidance where required.
• Provide mentorship, support and informal training to colleagues to help maintain a high standard of care across the service.

Schedule: This is a 24/7 service, which includes night shifts and weekend rotations throughout the year.

• NVQ Level 3 in Health or Social Care, or a recognised Nursery Nurse qualification.
• Understanding of the impact of providing care for children with complex medical needs in their homes.
• Experience working with children with additional or complex needs.
• Excellent written and verbal communication skills.
• Ability to build rapport and connect with children and families.

Desirable

• Willingness and ability to develop new theoretical and practical skills.
• British Sign Language Level 1 or Makaton.
• Experience supporting technology-dependent children or carrying out relevant clinical procedures.
• Minimum 1 year's experience supporting children with complex health needs.
• Minimum 1 year's experience working with children in another setting (e.g., nursery, respite care, community service).

Other Requirements

A full driving licence and access to a car for work purposes are essential.