Children's Community Carer

HCRG Care Group; Ewell; On-site; GBP 21,000 - 27,000; Full time

Job summary

HCRG Care Group is seeking compassionate Community Carers to provide high-quality, personalised care to children with complex medical needs in their homes and communities across Surrey. You will work closely with families and clinical teams to deliver safe, child-centred care, adapting as needs change and supporting wellbeing, comfort, and independence.

We value dedication and collaboration, with a focus on safeguarding, professional development, and patient-centred care.

Qualifications

• Excellent written and verbal communication skills.
• Ability to relate well to children and families.
• Willingness to work towards the "experienced to teach" section of the Competency Framework.

Responsibilities

• Deliver safe, effective care to children in the community as delegated by the Named Nurse.
• Identify safeguarding concerns and follow appropriate procedures.
• Maintain competencies in specific clinical skills and understand emergency procedures.
• Support children's learning, development, and wellbeing in partnership with families and multidisciplinary colleagues.
• Help create a safe, stimulating environment and monitor and record each child's condition.
• Organise day-to-day activities and attend mandatory training, supervision, and team sessions.
• Complete the HCRG Care Certificate within 3 months (if required).
• Follow infection control, confidentiality, and health & safety procedures.
• Communicate effectively with children, families, and professionals, adapting your approach where communication barriers exist.
• Participate in team meetings, maintain accurate records, and contribute to a supportive team culture.

Skills

Communication

Interpersonal skills

Teamwork

Education

NVQ Level 3 in Health or Social Care

GCSEs in Maths and English

British Sign Language Level 1 or Makaton

Job description

• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission

Are you compassionate, adaptable, and motivated by making a real difference in the lives of children and their families? We're looking for caring, dedicated individuals to join HCRG Care Group as Community Carers, supporting children with complex medical needs across Surrey. You will be providing high-quality, personalised care in the place where children feel safest and most comfortable - their own homes and community settings. In this vital role, you will work closely with families and clinical teams to deliver safe, sensitive, child-centred care. You'll need to be flexible, as the needs of each child can change - but the reward is knowing your support directly enhances their wellbeing, comfort, and independence. If you're passionate about giving children the very best start in life, we'd love to hear from you.

See what a rewarding career as a Community Carer looks like:

CCCT VID 2 - YouTube

Main Responsibilities

• Deliver safe, effective care to children in the community as delegated by the Named Nurse.
• Identify safeguarding concerns and follow appropriate procedures.
• Maintain competencies in specific clinical skills and understand emergency procedures, including escalation and resuscitation.
• Support children's learning, development, and wellbeing in partnership with families and multidisciplinary colleagues.
• Help create a safe, stimulating environment and monitor and record each child's condition, taking action where needed.
• Organise day-to-day activities and attend mandatory training, supervision, and team sessions.
• Complete the HCRG Care Certificate within 3 months (if required).
• Follow infection control, confidentiality, and health & safety procedures.
• Communicate effectively with children, families, and professionals, adapting your approach where communication barriers exist.
• Participate in team meetings, maintain accurate records, and contribute to a supportive team culture by sharing information and raising concerns.

Essential

• Understanding of the impact of caring for children with complex medical needs at home.
• Ability to support and help train new staff in a variety of settings.
• Willingness to work towards the "experienced to teach" section of the Competency Framework.
• Excellent written and verbal communication skills.
• Ability to relate well to children and families.

Desirable

• NVQ Level 3 in Health or Social Care, or a recognised Nursery Nurse qualification.
• GCSEs in Maths and English.
• British Sign Language Level 1 or Makaton.
• Experience with relevant clinical procedures or technology-dependent care.
• At least 1 year of experience supporting children with complex health needs.
• At least 1 year working with children in settings such as nurseries, respite care or community services.

Other Requirements

A full driving licence and access to a car for work purposes are essential.

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.