Senior Category Manager - Outsourcing

Aviva; Leeds; Hybrid; GBP 72,000 - 88,000; Full time

Benefits offered by this job

Salary circa £80,000

Bonus 12%

Pension scheme

Private Medical Cover

Discount on Aviva products

Matching Share Plan

Save As You Earn

Volunteer days

Flexible benefits

Cycle to work

Wellbeing support

Job summary

Aviva is seeking a Senior Category Manager specialising in Outsourcing to manage third-party spend and strategic supplier relationships. You will develop category strategies, lead sourcing activity, negotiate complex contracts and ensure suppliers meet performance and risk requirements.

You will identify commercial opportunities, drive cost efficiencies and support outsourcing initiatives that align with Aviva's wider business strategy.

Qualifications

• Proven experience in Procurement, Category Management, SRM or Commercial Management.
• Leading sourcing activity and negotiating complex agreements.
• Experience with outsourcing or BPO categories and managing supplier performance.
• Strong stakeholder influencing and relationship-building across business levels.
• Knowledge of outsourcing risks and commercial controls.

Responsibilities

• Lead sourcing activity and negotiate complex contracts.
• Develop and deliver category strategies aligned with business objectives.
• Manage strategic supplier relationships to drive value and risk management.
• Influence senior stakeholders and ensure contractual obligations are met.
• Collaborate across multiple business areas to deliver outcomes for Aviva.

Skills

Procurement

Category Management

Supplier Relationship Management

Commercial Management

Stakeholder Management

Outsourcing

Job description

Location: Norwich, York, Leeds or Bristol based (50% hybrid working)

This is a great job for someone who has strong procurement, category management or supplier relationship management experience and enjoys working in a complex, fast-paced environment. You'll be confident leading commercial negotiations, influencing senior stakeholders, and managing strategic supplier relationships to deliver value, performance and risk management outcomes. This role would suit someone with experience in outsourcing or business process outsourcing (BPO) categories who is passionate about driving commercial excellence and shaping sourcing strategies that support business objectives.

Please note that we can offer this role as a 12-month Fixed-term Contract basis.

A bit about the job:

As a Senior Category Manager specialising in Outsourcing, you'll play a key role in managing Aviva's third-party spend and strategic supplier relationships. Working closely with business stakeholders, you'll develop and deliver category strategies, lead sourcing and procurement activity, negotiate complex contracts, and ensure suppliers deliver against agreed performance, value and risk requirements. You'll be responsible for identifying commercial opportunities, driving cost efficiencies, managing supplier performance, and supporting outsourcing initiatives that contribute to Aviva's wider business strategy. This is a highly visible role requiring strong collaboration across multiple business areas to deliver the best outcomes for Aviva.

Skills and experience we're looking for:

• Proven experience in Procurement, Category Management, Supplier Relationship Management (SRM) or Commercial Management within a financial services, insurance or regulated organisation.
• Strong track record of leading sourcing activity, negotiating complex commercial agreements and delivering measurable business value.
• Experience managing strategic supplier relationships, driving performance improvements and ensuring contractual obligations are achieved.
• Excellent stakeholder management and influencing skills, with the ability to build trusted relationships across all levels of the business.
• Knowledge of outsourcing, business process outsourcing (BPO) or complex third-party service arrangements, including associated commercial and operational risks.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary - Circa £80,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 12% of annual salary, (actual amount depends on your performance and Aviva’s.)
• Generous pension scheme e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here