Senior Cash Analyst

Unite Foundation; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Cash Analyst to join their dynamic team in Bristol. This role offers the chance to deliver exceptional customer service while managing cash processing, bank reconciliations, and payment collections. You will work closely with various teams to enhance payment processes and ensure compliance with financial regulations. With a focus on continuous improvement, you will have the opportunity to lead a team and contribute to the overall efficiency of financial operations. This is a fantastic opportunity to grow your career in a supportive and inclusive environment, where your contributions will make a significant impact.

Benefits

Discretionary annual bonus

25 days paid holiday

Generous pension scheme

Healthcare Cash Plan

Employee Assistance Programme

Gym benefit

Enhanced Family Leave

Annual ShareSave scheme

Employee Life Assurance

Discounts portal

Qualifications

• Experience in financial processing and working with ERP solutions.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Process and review direct debit and card collections efficiently.
• Perform monthly bank reconciliations and manage cash transactions.
• Provide leadership and support to the cash processing team.

Skills

Attention to Detail

Analytical Skills

Problem-Solving Skills

Communication Skills

Initiative

Organizational Skills

Understanding of Financial Processing

KPI and SLA Management

Education

Studying towards an accountancy qualification (CIMA/ACCA/AAT)

Tools

Oracle

ERP Solutions

Excel

Job description

The Income team have an exciting opportunity for a Senior Cash Analyst to join us in our Bristol office. Reporting to the Income Supervisor, the Senior Cash Analyst will deliver a high level of customer service, executing efficient cash processing, bank reconciliation, rent collection and refund processing via a variety of automated and manual processes.

Providing support to the Customer Services team and the Cash team, to enable the team to champion and drive the improvements towards the efficiency of customer payment plans and account management as well as payment processing, and contributing to the processing of queries on a daily basis. The aim is to provide a more robust process and system of controls to manage the daily income and cash transactions.

Key Responsibilities:

• Process and review DD and Card collections
• Process and review AUDDIS and ADDACS file transfer
• Allocation of daily direct credits from all Income bank accounts onto customer accounts
• Daily transfers of rents provided for commercial and third party receipts
• Produce Card and DD property breakdowns
• Daily transfer of collections from rent collection accounts to individual facility rent accounts via internal account transfers
• Raise journal input for daily transfers
• Chargebacks and DDI investigation and challenge where appropriate
• Enter manual CHAPS and BACS onto Oracle
• Upload bank statements into ERP on a daily basis
• Monitoring and identification of sundry receipts & payments into Accounts payable bank accounts ensuring subsequent journaling and matching of items is completed
• Matching bank accounts
• Performing monthly bank reconciliations and weekly review of balances
• Performing control account reconciliations
• Refund processing including credit card, manual refunds and Payit
• Liaise with our relationship banks to identify receipts and trace queried payments
• Day to day line management of the team, including regular 121s, quarterly reviews and any other leadership requirements
• Providing support for the more technical queries, and training team members where appropriate
• Seek opportunities within day to day role to review processes and make recommendations for improvement

Month End Responsibilities:

• Carry out month-end tasks and cover during periods of absence
• Review a large number of bank transactions and postings to ensure all bank accounts are accurately reflected in Oracle
• Undertake weekly and monthly bank reconciliation processes and ensure that all reconciling items are being investigated and resolved
• Reconcile a number of control accounts, fully investigating any discrepancies across multiple systems
• Support Accounts Receivable month end close process

Compliance:

• Ensure Direct Debits are handled in line with AUDDIS paperless Direct Debit rules and that Unite Students act compliantly from an operational and processing perspective
• Liaise with our third party providers for collections and refunds mechanisms to improve our understanding of UNITE's obligations and ensure management fully understand these.
• Work with the business to report on, interpret and improve processes
• Review collection and refund processes to ensure they are properly controlled and authorised.
• Ensure all operational business procedures are up to date and cover operational business compliance.
• Monitor GDPR

What We`re Looking for in You:

• Studying towards and willing to study towards an accountancy qualification - CIMA /ACCA/AAT
• Understanding and appreciation of a financial processing environment
• Experience of developing and working within tight KPI`s / SLA`s
• A self-starter who can demonstrate initiative, with the ability to prioritise workloads of self and team members
• An ability to communicate at all levels and develop good working relationships
• Ability to organise workload to meet agreed deadlines
• Strong attention to detail
• Strong analytical and problem-solving skills
• Experience of working with ERP solutions
• Excel skills with a good understanding of Look-ups and Pivot tables

What You`ll Get in Return:

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

About Unite Students:

Founded in 1991, Unite Students is a FTSE 100 business and the UK`s leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with 74,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students. Employees, students and neighbours all contribute to building environments where we can all thrive.

Room for Everyone:

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.