Senior Cash Analyst

Unite Students; Bristol; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Senior Cash Analyst to join their Bristol office. This role involves delivering exceptional customer service while executing efficient cash processing, bank reconciliation, and rent collection. The ideal candidate will champion improvements in payment plans and account management, ensuring robust processes for daily income management. With a commitment to diversity and inclusion, this forward-thinking company offers a supportive environment where your contributions will make a significant impact. If you are proactive, detail-oriented, and ready to grow in a dynamic team, this opportunity is perfect for you.

Benefits

Discretionary annual bonus

25 days' holiday plus additional benefits

Generous pension scheme

Health and wellbeing benefits

Enhanced family leave policies

Qualifications

• Studying towards or willing to study for an accountancy qualification.
• Experience working with KPIs/SLA management.
• Proficiency in Excel, including look-ups and pivot tables.

Responsibilities

• Process and review DD and Card collections.
• Perform monthly bank reconciliations and weekly balance reviews.
• Manage day-to-day team operations and support technical queries.

Skills

Analytical Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Financial Processing Understanding

ERP Solutions Experience

Proficiency in Excel

Education

Accountancy Qualification (CIMA, ACCA, AAT)

Tools

Oracle

ERP Solutions

Job description

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The Role

The Income team has an exciting opportunity for a Senior Cash Analyst to join us in our Bristol office. Reporting to the Income Supervisor, the Senior Cash Analyst will deliver a high level of customer service, executing efficient cash processing, bank reconciliation, rent collection, and refund processing via a variety of automated and manual processes.

Providing support to the Customer Services team and the Cash team, to enable the team to champion and drive improvements towards the efficiency of customer payment plans, account management, and payment processing, as well as contributing to the processing of queries on a daily basis. The aim is to establish a more robust process and system of controls to manage daily income and cash transactions.

Key Responsibilities

• Process and review DD and Card collections
• Process and review AUDDIS and ADDACS file transfer
• Allocate daily direct credits from all Income bank accounts onto customer accounts
• Manage daily transfers of rents from commercial and third-party receipts
• Produce Card and DD property breakdowns
• Transfer collections from rent collection accounts to individual facility rent accounts via internal transfers
• Raise journal inputs for daily transfers
• Handle chargebacks and DDI investigations and challenges where appropriate
• Enter manual CHAPS and BACS into Oracle
• Upload bank statements into ERP daily
• Monitor and identify sundry receipts & payments into Accounts payable bank accounts ensuring proper journaling and matching
• Perform monthly bank reconciliations and weekly balance reviews
• Perform control account reconciliations
• Process refunds, including credit card, manual refunds, and Payit
• Liaise with banks to identify receipts and resolve queried payments
• Manage day-to-day team operations, including 121s, reviews, and leadership tasks
• Support technical queries and train team members as needed
• Review and recommend process improvements regularly

Month End Responsibilities

• Carry out month-end tasks and cover during absences
• Review bank transactions and postings for accuracy in Oracle
• Investigate and resolve reconciling items in weekly and monthly bank reconciliations
• Reconcile control accounts and investigate discrepancies
• Support Accounts Receivable month-end closing

Compliance

• Handle Direct Debits per AUDDIS rules and ensure operational compliance
• Collaborate with third-party providers for collections and refunds to ensure understanding and compliance
• Review processes for control and authorization
• Maintain up-to-date operational procedures and monitor GDPR compliance

Candidate Requirements

• Studying towards or willing to study for an accountancy qualification (CIMA, ACCA, AAT)
• Understanding of financial processing environments
• Experience working with KPIs/SLA management
• Proactive self-starter with initiative
• Strong communication skills at all levels
• Excellent organizational skills and attention to detail
• Analytical and problem-solving skills
• Experience with ERP solutions
• Proficiency in Excel, including look-ups and pivot tables

What You`ll Get in Return

• Discretionary annual bonus
• 25 days' holiday plus additional benefits
• Generous pension scheme
• Health and wellbeing benefits
• Enhanced family leave policies
• Other employee benefits and schemes

About Unite Students

Founded in 1991, Unite Students is a FTSE 100 business and the UK`s leading provider of purpose-built student accommodation. With locations in 25 university towns and cities, serving 74,000 students, we are committed to diversity, inclusion, and creating a positive environment for all.

Our Values and Culture

We believe in inclusion, individuality, and building a collaborative culture where everyone can thrive. We are proud of our Gold Investors in People rating and our ongoing commitment to learning and development. Join us to be part of a team that values your contribution and helps you grow.