Senior Case Worker

Hampshire County Council; Havant; On-site; GBP 33,000 - 36,000; Full time

Job summary

Hampshire County Council is seeking a Senior Case Worker to join the Older Adults Team in Hampshire. You will manage a diverse community caseload, assess needs and support individuals aged 65 and over to maximise independence and wellbeing.

You will also mentor colleagues, handle complex cases, and collaborate with families, providers and healthcare professionals to signpost to innovative community resources, while upholding safeguarding and the Care Act 2014 in daily practice.

Qualifications

• Assessments and reviews of individuals in the community.
• Ability to work with families, providers, and professionals to support wellbeing.
• Strong communication and relationship management in complex situations.
• Understanding of Care Act 2014 and adults’ social care requirements.

Responsibilities

• Complete assessments and reviews of individuals in the community.
• Provide support to maximise wellbeing and independence.
• Collaborate with individuals, families, providers and healthcare professionals to signpost resources.
• Make well-informed decisions and escalate when necessary.

Skills

Strong communication

Relationship management

Compassionate approach

Analytical and problem-solving

IT and record-keeping

Teamwork and independence

Education

Care Act 2014 knowledge

Adults’ social care background

Tools

IT systems

Job description

Senior Case Worker

Job Reference: HCC624839

Salary Range: £33,178 - £36,369 per annum

Contract Type: Permanent

Closing Date: 10 September 2026

The Role:

Joining our Older Adults Team as a Senior Case Worker is an excellent next step in your career in Social Work. You’ll be an integral part of our team providing individuals aged 65 and over with support and guidance to maximise their independence and wellbeing.

As well as holding your own diverse caseload, you’ll also support with cases with a higher level of complexity and provide guidance to Case Worker colleagues, role modelling best practice and setting an example for high standards of work across the team.

What you’ll do:

• Complete assessments and reviews of individuals in the community.
• Provide support and guidance to individuals to maximise their wellbeing and independence.
• Collaborate with individuals, their families, providers, and other healthcare professionals to find and signpost to innovative, alternative community resources to meet individuals’ needs.
• Have the confidence and knowledge to make well-informed decisions where appropriate, as well as knowing when a case or situation requires escalation.

What we’re looking for:

• Strong communication and relationship management skills.
• Ability to work with people in difficult circumstances in a compassionate and collaborative way.
• Strong analytical and problem-solving skills.
• Sound IT and record-keeping skills.
• Ability to work independently as well as part of a team.
• Good understanding of the Care Act 2014 and a background in adults’ social care.

• Career growth: Our experienced Senior Case Workers can be considered for our social work apprenticeship scheme, leading to a career as a Qualified Social Worker. View our career pathways for more information about opportunities within our Adults Social Work service.
• Professional development: Continuous learning, mentoring and supportive supervision.
• Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note:We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other job titles you may be searching for: Social Worker, Welfare Worker, Community Worker, Casework Assistant, Case Manager, Care Manager, Social Work Assistant, Social Work Practitioner, Support Worker, Support Coordinator, Reviewing Officer.

Travel Requirements:

You will be required to travel to various locations within Hampshire and the Isle of Wight or other local authority, and it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.