Senior Case Manager

Sentra Care; Thame; Vor Ort; GBP 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

25 days annual leave

Bank holidays

Employer pension

Health plan

Training support

Employee discount

Employee Assistance Programme

Zusammenfassung

Sentra Care is seeking a senior care lead to manage complex cases, set goals, and develop costed management plans. You will oversee tailored care packages with multidisciplinary teams and families, ensuring high standards of clinical governance.

You will provide clinical supervision, mentoring, and performance support while expanding relationships with solicitors and insurers to support business growth. A key focus is ensuring documentation and leadership coverage in absences.

Qualifikationen

• Current UK professional registration in Nursing, Occupational Therapy, Physiotherapy, or Social Work.
• At least 5 years healthcare experience with 2+ years in complex case management.
• Proven record of supervising and mentoring teams.
• Understanding of personal injury litigation and medico-legal reporting.
• Strong communication and autonomous caseload management.

Aufgaben

• Manage a complex caseload with assessments, goals, and costed plans.
• Commission and review tailored care and rehabilitation packages with MDTs.
• Provide clinical supervision and mentoring to case managers.
• Develop external relationships with solicitors, insurers, and referrers.
• Maintain rigorous documentation and cover Clinical Lead when needed.

Kenntnisse

UK registration

Complex case management

Clinical supervision

Leadership

Stakeholder engagement

Jobbeschreibung

Key Responsibilities

• Manage a complex caseload, completing thorough assessments, goal setting, and formulating comprehensive case management plans with detailed, costed recommendations.
• Commission, oversee, and review tailored care and rehabilitation packages, collaborating directly with multidisciplinary teams, clients, and their families.
• Provide clinical supervision, mentoring, and professional guidance to case managers, actively supporting performance appraisals and clinical development.
• Foster and expand key external relationships with personal injury solicitors, insurers, and referrers to support ongoing business development.
• Maintain rigorous documentation standards and provide clinical cover for the Clinical Lead during periods of absence.

Required Skills & Experience

• Current UK professional healthcare registration (such as NMC, HCPC, or Social Work England) in Nursing, Occupational Therapy, Physiotherapy, or Social Work.
• A minimum of five years of professional healthcare experience, including at least two years dedicated to complex case management.
• Demonstrable track record of delivering clinical supervision, mentoring colleagues, and leading teams.
• Solid practical understanding of the personal injury litigation process and medico-legal reporting expectations.
• Outstanding communication, stakeholder engagement, and autonomous caseload management abilities.

Nice-to-have

• Working knowledge of Care Quality Commission (CQC) standards and regulatory compliance frameworks.
• Direct background coordinating rehabilitation for catastrophic conditions, including acquired brain injury, spinal cord trauma, or complex orthopaedic injuries.
• Previous involvement with safe recruitment practices within care commissioning.

What We Offer / Why Join

You will step into a pivotal leadership post without losing direct, life-changing involvement with your clients. You will enjoy a comprehensive package including 25 days annual leave plus bank holidays, your birthday off, an employer-contributed pension scheme, and access to a health plan. Our clients team benefits from continuous training support, an employee discount scheme, and a confidential Employee Assistance Programme. Above all, you will join a collaborative environment where your clinical expertise directly shapes best practice and empowers people with complex conditions to achieve their fullest potential.

Sentra Care connects high-performing healthcare professionals with forward-thinking care providers.