Senior Cardnet Relationship Manager (Hybrid)

lloyds banking group; Basildon; Hybrid; GBP 76,000 - 85,000; Full time

Job summary

A leading UK financial services provider is seeking an Associate Director, Cardnet Relationship Manager to bolster client relations within their Portfolio. This role demands extensive knowledge of card acquiring solutions and a proven record in relationship management. You will engage with customers primarily based in London while promoting various products. Offering competitive salary and a hybrid work model, this position requires strong negotiation skills and a customer-focused mindset to maximize relationship value.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Extensive specialist knowledge of card acquiring payment and gateway solutions.
• Working knowledge of acquiring schemes and their dynamics.
• An exceptional profit performance record in Client Relationship Management.

Responsibilities

• Manage and develop long term profitable relationships with existing customers.
• Conduct face-to-face meetings with clients, focusing on customer retention.
• Identify additional product offerings to enhance client relationships.

Skills

Full and extensive specialist knowledge of card acquiring payment and gateway solutions

Excellent negotiation abilities

Proven ability to build and maintain relationships

Customer-focused approach

Knowledge of relevant third-party suppliers

Job description

A leading UK financial services provider is seeking an Associate Director, Cardnet Relationship Manager to bolster client relations within their Portfolio. This role demands extensive knowledge of card acquiring solutions and a proven record in relationship management. You will engage with customers primarily based in London while promoting various products. Offering competitive salary and a hybrid work model, this position requires strong negotiation skills and a customer-focused mindset to maximize relationship value.