Senior Capacity Planning Manager, EU DSP Capacity Planning Team

Amazon; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company is seeking a Senior Capacity Planning Manager to enhance logistics in a dynamic environment. The role involves developing robust capacity plans while collaborating with multiple stakeholders to optimize the delivery network efficiency, leveraging analytical skills and strategic insights.

Qualifications

• Experience building strategic relationships with stakeholders.
• Experience analyzing data and best practices.

Responsibilities

• Developing and executing capacity plans for Delivery Service Partners.
• Leading business and planning reviews with senior leaders.
• Collaborating with cross-functional teams on capacity planning.

Skills

Data Analysis

Stakeholder Management

Process Improvement

Education

Bachelor’s degree in Business, Logistics or a related field

Tools

Oracle Business Intelligence

SalesForce

Tableau

Job description

Senior Capacity Planning Manager, EU DSP Capacity Planning Team

Join to apply for the Senior Capacity Planning Manager, EU DSP Capacity Planning Team role at Amazon

Senior Capacity Planning Manager, EU DSP Capacity Planning Team

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Join to apply for the Senior Capacity Planning Manager, EU DSP Capacity Planning Team role at Amazon

Description

Amazon's Capacity Planning Managers play a critical role in ensuring our vast logistics network operates smoothly and efficiently to delight customers. In this pivotal position, you will be responsible for developing and executing robust capacity plans for our Delivery Service Partners (DSP). By leveraging data, performance standards, and cross-functional collaboration, you will build scalable processes to align DSP capacity with dynamic customer demand.

Description

Amazon's Capacity Planning Managers play a critical role in ensuring our vast logistics network operates smoothly and efficiently to delight customers. In this pivotal position, you will be responsible for developing and executing robust capacity plans for our Delivery Service Partners (DSP). By leveraging data, performance standards, and cross-functional collaboration, you will build scalable processes to align DSP capacity with dynamic customer demand.

Support us on our journey to build the most robust, healthy and stable DSP capacity network and take responsibilities to design mid- and long-term processes with key stakeholder teams to influence relevant capacity metrics.

Because of the impact, this is a highly visible role with senior leaders and decision makers in Amazon operations. The incumbent will regularly lead business and planning reviews with senior operations leaders, and manage relationships and drive alignment across a variety of stakeholders – including planning, finance, fleet, expansion and the local country teams. It is also a highly innovative space requiring the incumbent to use a quantitative and analytical approach, balanced by business judgment to determine the capacity strategy, while constantly iterating on the process to drive improvements.

This position can be based out of London, Madrid or Luxembourg.

Key job responsibilities

• Partner with and influence stakeholders to align on changes, and be the single source of truth for DSP capacity planning.
• Improve existing manual process and automate them to be more scalable.
• Build a scalable and logical process utilizing Amazons internal tools such as Quicksight.
• Support with data and reports to influence reviews with operations leaders on capacity planning.
• Monitor and report on the progress in capacity build and utilization.
• Work cross-functionally across multiple operations functions to drive standards in capacity planning and management.
• Maintain a strong focus on the DSP experience in building realistic, yet attainable capacity plans.
  
  

A day in the life

You'll lead and support strategic discussions with senior leaders, drive alignment across various teams, and innovate capacity strategies through quantitative analysis, business judgment and tool enhancements. Successful candidates will act as business owners, collaborating with stakeholders, driving results, and adapting swiftly to changing priorities in a dynamic environment.

About The Team

The EU Delivery Service Partner (DSP) team is responsible for managing and growing the network of professional contract organizations that power Amazon's in-house last mile delivery service. Our partners work out of delivery stations across EU and are assigned delivery routes and packages. The DSP Capacity Planning team is central to achieving the program objectives of DSP Last Mile Delivery. This team charts the strategy and plan to build DSP capacity across the delivery network.

Basic Qualifications

• Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
• Experience analyzing data and best practices to assess performance drivers
  
  

Preferred Qualifications

• Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon UK Services Ltd.

Job ID: A2910718

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Management, and Product Management

• Industries

  Software Development

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