Senior Business Support Assistant

Somerset Council; Bridgwater; Hybrid; GBP 19,000 - 21,000; Part time

Job summary

Somerset Council is seeking a Senior Business Support Assistant to join their team in Bridgwater. This role involves processing applications and providing support to families in challenging situations. The position offers hybrid working and requires a passion for helping vulnerable children, along with relevant office experience and proficiency in Microsoft 365.

Qualifications

• Passionate about helping vulnerable children and young people.
• Warm, friendly, non-judgemental manner.
• Comfortable with changing deadlines and priorities.

Responsibilities

• Processing fostering and Kinship applications.
• Taking telephone calls and managing a busy mailbox.
• Arranging and minuting meetings.

Skills

Office experience

Proficiency in Microsoft 365

Communication

Adaptability

Education

GCSE Grade 4 (C) or above in English and Maths

Job description

Join to apply for the Senior Business Support Assistant role at Somerset Council

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Job Details

• 30 hours per week. Working pattern to be agreed.
• This role offers hybrid working, with an expectation to work from Bridgwater House office alongside colleagues in Children’s Social Care.
• The position is offered on a permanent basis.

Key Responsibilities

We’re working to improve the lives of children in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• Processing fostering and Kinship applications
• Taking telephone calls
• Chasing references
• Managing a busy mailbox by monitoring and responding to emails
• Arranging and minuting meetings as required by the team

Required Experience and Qualifications

We offer ongoing support, training, and guidance to help you excel. It will help if you:

• Are passionate about helping vulnerable children and young people in Somerset
• Have a warm, friendly, non-judgemental manner to help families feel comfortable, especially in difficult situations
• Have office experience
• Are proficient with Microsoft 365 (Word, MS Teams, Excel) and comfortable with databases
• Can handle changing deadlines and priorities
• Are educated to GCSE Grade 4 (C) or above in English and Maths

Additional Information

Salary: £19,787 - £20,418 per annum for 30 hours/week.

For an informal chat, contact Claire White at 01278 447709 or [e-mail], or Clare Dowden at 01749 822717 or [e-mail].

We will contact shortlisted candidates for interviews. Apply if you’re ready to join us!

Other Details

• Basic check via Disclosure procedure required.
• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Other
• Industry: Government Administration