Senior Business Solutions Analyst

VIQU IT Recruitment; Southampton; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

VIQU IT Recruitment's client is seeking a Senior Business Solutions Analyst to drive efficiency across Corporate Services. The role combines business process improvement with technology delivery, including automation, reporting, and system integrations across multi-jurisdiction operations.

You will work closely with users, tech teams and suppliers, mentor others, manage priorities and support applications and data workflows.

Qualifications

• 3+ years' experience supporting and enhancing business applications, automation and reporting.
• Experience with multi-jurisdiction Corporate Services environments.
• Strong Excel and Office skills.
• Familiarity with Power Automate and Power BI.
• Experience with system integrations and APIs beneficial.
• Experience with IntApp products beneficial.
• Knowledge of T-SQL data manipulation beneficial.
• IT/PM qualification or willingness to study.
• Excellent communication and stakeholder management.
• Ability to work independently and manage priorities.
• Experience mentoring or managing junior tech staff.

Responsibilities

• Identify, assess and implement technology solutions that meet business requirements.
• Support and enhance applications used across the Corporate Services business.
• Analyse user requirements and translate into solutions and configurations.
• Deliver workflow automation, system integrations, dashboards and data visualisation.
• Manage system maintenance, upgrades and releases.
• Troubleshoot technical issues, identify root causes and implement permanent solutions.
• Support data management activities including imports, reconciliations and report production.
• Maintain business solutions documentation, knowledge articles and self-help guides.
• Build relationships with business stakeholders and third-party suppliers.
• Mentor less experienced technology resources and manage daily activities.
• Participate in interview and selection processes.

Skills

Excel

Office Suite

Power Automate

Power BI

APIs

IntApp

T-SQL

System Integrations

Change Management

Communication

Stakeholder Mgmt

Mentoring

Prioritization

Education

IT or Project Management qualification

Tools

IntApp

Power Automate

Power BI

Job description

Senior Business Solutions Analyst - Corporate Services

Southampton / Jersey – Hybrid

VIQU has partnered with an established Corporate Services Provider to recruit an experienced Senior Business Solutions Analyst. The successful Senior Business Solutions Analyst will play a key role in improving business processes and operational efficiency, using technology to deliver effective solutions across a multi-jurisdictional Corporate Services environment. This role would suit someone with strong business applications, automation, reporting and systems integration experience who is comfortable working closely with users, technology teams and third-party suppliers.

Key Responsibilities of the Senior Business Solutions Analyst:

• Identify, assess and implement technology solutions that meet business requirements.
• Support and enhance applications used across the Corporate Services business.
• Analyse user requirements and translate them into solutions and system configurations.
• Deliver workflow automation, system integrations, dashboards, reporting solutions and data visualisation.
• Manage system maintenance, upgrades and releases.
• Troubleshoot technical issues, identify root causes and implement permanent solutions.
• Support data management activities including imports, reconciliations and report production.
• Identify opportunities for process improvements, efficiency gains and cost savings.
• Maintain business solutions documentation, knowledge articles, procedures, FAQs and self-help guides.
• Build strong relationships with business stakeholders and third-party suppliers.
• Mentor less experienced members of the Technology team.
• Manage the daily activities of assigned Business Solutions resources.
• Participate in interview and selection processes.

Key Requirements of the Senior Business Solutions Analyst:

• At least 3 years' experience supporting and enhancing business applications, automation, reporting and system integrations within a corporate environment.
• Experience supporting a multi-jurisdictional Corporate Services business.
• Strong Microsoft Excel and wider Microsoft Office skills.
• Working knowledge of Microsoft Power Automate and Power BI.
• Experience working within a technology change management environment.
• Experience developing or managing system integrations and knowledge of APIs would be advantageous.
• Experience with complex workflow systems, preferably the IntApp family of products, would be advantageous.
• Experience with data transformation and manipulation using TSQL would be advantageous.
• Relevant IT or Project Management qualification, or willingness to study towards one.
• Strong communication, customer service and stakeholder management skills.
• Ability to work independently, manage competing priorities and collaborate effectively.
• Experience mentoring or managing less experienced technology resources.

Some weekend work may be required on an ad-hoc basis for system changes or upgrades that need to be released out of hours. This is paid at overtime rates.