Senior Business Rates And Grants Officer

Carrington West; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

Carrington West is recruiting an experienced Senior Business Rates and Grants Officer to support a busy local authority Revenues service. The role focuses on complex Business Rates cases, relief reviews, and ensuring accurate billing, collection and reconciliations using NEC Revenues.

The position requires extensive knowledge of Business Rates legislation, BID levy rules, and the ability to supervise staff and provide technical guidance to the team.

Qualifications

• Significant experience in Business Rates administration, billing and recovery within a local authority.
• Comprehensive knowledge of Business Rates and BID levy legislation and case law.
• Working knowledge of Council Tax legislation and revenues processes.
• Experience reviewing Business Rates reliefs, exemptions and VOA Rating List amendments.
• Experience handling complex Business Rates cases, financial reconciliations and recovery matters.
• Experience using NEC Revenues systems.
• Experience providing technical guidance, supervising staff or supporting team performance.
• Strong financial analysis skills, including interpreting complex billing and collection information.
• NVQ Level 4 qualification or equivalent, or part-qualified in a recognised professional qualification.

Responsibilities

• Manage complex Business Rates and BID levy cases, ensuring accurate billing, collection and recovery.
• Lead reviews of reliefs, discounts and exemptions to maximise income and ensure compliance.
• Process VOA Rating List amendments and undertake reconciliations.
• Monitor Rating List appeals, assess financial impact and support forecasting.
• Provide technical advice on Business Rates legislation, regulations and case law.
• Support recovery and enforcement activity, identifying opportunities to improve collection rates.
• Assist with annual billing, year-end processes and financial reconciliations.
• Investigate and resolve complex enquiries, disputes and complaints.
• Supervise and allocate workloads, monitor performance and deputise for the Revenues Team Leader.
• Maintain accurate records and undertake financial administration using the NEC Revenues system.

Skills

Business Rates admin

Billing & recovery

Financial analysis

NEC Revenues

Education

NVQ Level 4 or equivalent

Tools

NEC Revenues system

Job description

We are currently recruiting for an experienced Senior Business Rates and Grants Officer to support a busy local authority Revenues service. The successful candidate will take responsibility for complex Business Rates cases, statutory relief reviews, billing and recovery processes, while providing technical guidance and supporting the day-to-day management of the team.

The Role

• Manage complex Business Rates and Business Improvement District (BID) levy cases, ensuring accurate billing, collection and recovery.
• Lead reviews of Business Rates reliefs, discounts and exemptions to maximise income and ensure legislative compliance.
• Process Valuation Office Agency (VOA) Rating List amendments and undertake reconciliations.
• Monitor Rating List appeals, assess their financial impact and support Business Rates forecasting.
• Provide technical advice on Business Rates legislation, regulations and case law.
• Support recovery and enforcement activity, identifying opportunities to improve collection rates and reduce income loss.
• Assist with annual billing, year-end processes and financial reconciliations.
• Investigate and resolve complex enquiries, disputes and complaints.
• Supervise and allocate workloads, monitor performance and deputise for the Revenues Team Leader when required.
• Maintain accurate records and undertake financial administration using the NEC Revenues system.

Key Requirements

• Significant experience in Business Rates administration, billing and recovery within a local authority.
• Comprehensive knowledge of Business Rates and BID levy legislation, regulations and relevant case law.
• Working knowledge of Council Tax legislation and associated revenues processes.
• Experience reviewing Business Rates reliefs, exemptions and VOA Rating List amendments.
• Experience handling complex Business Rates cases, financial reconciliations and recovery matters.
• Experience using NEC Revenues systems.
• Previous experience providing technical guidance, supervising staff or supporting team performance.
• Strong financial analysis skills, including interpreting complex billing and collection information.
• NVQ Level 4 qualification or equivalent, or part-qualified in a recognised professional qualification.