Senior Business Manager

UK Ministry of Defence; Shrivenham; On-site; GBP 45,000; Part time

Job summary

The UK Ministry of Defence is seeking a Senior Business Manager to lead and manage operational activities in Finance, Commercial and HR. This senior role involves substantial leadership responsibilities, overseeing a team, and supporting the overall business management function. With a unique opportunity to influence change and improve service delivery, the successful candidate will enjoy a competitive salary along with numerous benefits, including a highly attractive pension scheme.

Benefits

Highly competitive pension scheme

Flexi-time scheme

25 days annual leave

Training and development opportunities

Qualifications

• Self-motivated with a high degree of autonomy.
• Experience in leading and managing a team.
• Ability to communicate effectively at all levels.

Responsibilities

• Lead Business Management team and foster a high-performing culture.
• Deliver effective support services to business operations.
• Maintain business management processes and ensure compliance.

Skills

Organisational skills

Communication skills

Leadership

Autonomy

Education

Business Management experience

Job description

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Job Summary

The Senior Business Manager will operate in a wide-ranging, senior role that provides interesting and challenging work delivering operational activity in support of Finance, Commercial and HR. Contributing/leading the business management function in delivering high performing business management services which include a wide range of activity to support the business. This will involve working closely with senior leadership and wider business teams. The post holder will operate with a high degree of personal autonomy in their area and will be expected to deliver aspects of the role with limited supervision. The Senior Business Manager will have direct line management responsibility of Business Managers and/or Business Manager Support Officers. This is a leadership role, in addition to leading their team the successful applicant will also be responsible for individual development and succession planning, working with the wider business management community to identify career pathways. The Senior Business Manager has a wider networking focus, in addition to their day-to day role supporting their respective Directors/Deputy Directors/Line Manager. This provides an opportunity to work with colleagues in the wider business management community to deliver corporate tasks and activities

Defence Academy, Shrivenham

Job Summary

The Senior Business Manager will operate in a wide-ranging, senior role that provides interesting and challenging work delivering operational activity in support of Finance, Commercial and HR. Contributing/leading the business management function in delivering high performing business management services which include a wide range of activity to support the business. This will involve working closely with senior leadership and wider business teams. The post holder will operate with a high degree of personal autonomy in their area and will be expected to deliver aspects of the role with limited supervision. The Senior Business Manager will have direct line management responsibility of Business Managers and/or Business Manager Support Officers. This is a leadership role, in addition to leading their team the successful applicant will also be responsible for individual development and succession planning, working with the wider business management community to identify career pathways. The Senior Business Manager has a wider networking focus, in addition to their day-to day role supporting their respective Directors/Deputy Directors/Line Manager. This provides an opportunity to work with colleagues in the wider business management community to deliver corporate tasks and activities

Specifically this post is the Senior Officer responsible for the Personnel responsibilities within the Headquarters Defence Academy. In addition to the above objectives, this post reports directly to Chief of Staff Headquarters Defence Academy. The post is focussed on workforce management, recruitment and retention, Civil Service and Military reporting, liaison with DBS, and personnel advice to Academy Headquarters. The post includes being secretary to the Defence Academy Workforce Management Group and advising the Senior Leadership Team on all personnel matters.

This position is advertised at 37 hours per week.

Job Description

Provide leadership to the Business Management team

• Undertake line management, mentoring and countersigning tasks as required by the role.
• Cultivate a high-performing team by fostering a culture of trust, effective communication, collaboration, and accountability, empowering team members to achieve their full potential.
• Support the development of a learning culture and environment that aids continued profession development.
• Ensure team members goals include commitment to Mid-Year Reviews/End of Year requirements.
• Ensure learning & development plans match business needs & personal aspirations.
• Champion improvements in employee engagement underpinned by a clear & communicated action plan.
• Direct business training approach to ensure all training needs are controlled, use the best mechanisms to deliver learning, have robust learning needs analysis (to support individual development).
• Foster a diverse and inclusive environment for all.
• Consider the wellbeing of the team.
  
  

Continuous personal development Undertake learning and development and upskilling as required.

Lead Business Management Service Delivery

• Delivering an effective, consistent support service to business operations and business management senior leadership team.
• Encouraging and identifying innovation and continuous improvement that will impact on performance. Improving current and implementing new processes and ways of working.
• Support the Head of Business Management and Assistant Head of Business Management in delivering operational activity.
• Supporting business change initiatives.
• Maintain and support the internal business operations processes and systems, ensuring appropriate use to enable in analysis of data for monitoring performance, accurate reporting requirements and decisions making.
• Maintain the internal process and systems for business management information and data.
• Support the implementation and management of the Business Management Function.
• Introducing greater standardisation of processes and services.
• Deliver operations support to enable HR, Commercial and Finance activity. This may include one or a number of the following activities:
• Lead the delivery of workforce administration processes such as recruitment and honours and awards.
• Lead assurance and compliance activity through supporting the business with HR policy compliance including performance management and mandatory training processes.
• Lead the delivery of financial administration processes such as ePC and in-year awards.
• Lead assurance and compliance activity through supporting the business with Finance policy compliance including business case administration and co-ordination of workforce planning.
• Lead the delivery of commercial administration such as CP&F and contract management administration.
• Oversee commercial compliance activity including maintaining the commercial pipeline.
• Enable the Business Management Team to support oversight of the budget position consulting with Finance and the wider business leads.
  
  

Lead key relationships and partnering of Business Management with the business:

• Liaison with business management senior leadership team, business operations team and business units to enable the delivery of business services.
• Overseeing and being a point of contact for the business management community to share best practise and provide a routeways for support.
  
  

Lead Business Management reporting activity

• Production of reporting and Management Information on Business Management service delivery
• Production of ad hoc reporting to support decision making with regards to resources and prioritisation (budgets, commercial pipeline, workforce, and headcount) including information to business areas where required.
  
  

Provide leadership to the Business Management team

• Undertake line management, mentoring and countersigning tasks as required by the role.
• Cultivate a high-performing team by fostering a culture of trust, effective communication, collaboration, and accountability, empowering team members to achieve their full potential.
• Support the development of a learning culture and environment that aids continued profession development.
• Ensure team members goals include commitment to Mid-Year Reviews/End of Year requirements.
• Ensure learning & development plans match business needs & personal aspirations.
• Champion improvements in employee engagement underpinned by a clear & communicated action plan.
• Direct business training approach to ensure all training needs are controlled, use the best mechanisms to deliver learning, have robust learning needs analysis (to support individual development).
• Foster a diverse and inclusive environment for all.
• Consider the wellbeing of the team.
  
  

Continuous personal development Undertake learning and development and upskilling as required.

Lead Business Management Service Delivery

• Delivering an effective, consistent support service to business operations and business management senior leadership team.
• Encouraging and identifying innovation and continuous improvement that will impact on performance. Improving current and implementing new processes and ways of working.
• Support the Head of Business Management and Assistant Head of Business Management in delivering operational activity.
• Supporting business change initiatives.
• Maintain and support the internal business operations processes and systems, ensuring appropriate use to enable in analysis of data for monitoring performance, accurate reporting requirements and decisions making.
• Maintain the internal process and systems for business management information and data.
• Support the implementation and management of the Business Management Function.
• Introducing greater standardisation of processes and services.
• Deliver operations support to enable HR, Commercial and Finance activity. This may include one or a number of the following activities:
• Lead the delivery of workforce administration processes such as recruitment and honours and awards.
• Lead assurance and compliance activity through supporting the business with HR policy compliance including performance management and mandatory training processes.
• Lead the delivery of financial administration processes such as ePC and in-year awards.
• Lead assurance and compliance activity through supporting the business with Finance policy compliance including business case administration and co-ordination of workforce planning.
• Lead the delivery of commercial administration such as CP&F and contract management administration.
• Oversee commercial compliance activity including maintaining the commercial pipeline.
• Enable the Business Management Team to support oversight of the budget position consulting with Finance and the wider business leads.
  
  

Lead key relationships and partnering of Business Management with the business:

• Liaison with business management senior leadership team, business operations team and business units to enable the delivery of business services.
• Overseeing and being a point of contact for the business management community to share best practise and provide a routeways for support.
  
  

Lead Business Management reporting activity

• Production of reporting and Management Information on Business Management service delivery
• Production of ad hoc reporting to support decision making with regards to resources and prioritisation (budgets, commercial pipeline, workforce, and headcount) including information to business areas where required.
  
  

Person specification

Skills

The role requires the post holder to be self-motivated with ability to work with a high degree of autonomy and possess the following skills:

• Excellent organisational skills with the ability to co-ordinate activity to enable effective working across the team.
• Have excellent communication and interpersonal skills with confidence to engage effectively at all levels of seniority.
• Be able to react to changing circumstances quickly and professionally, effectively managing, and prioritising workstreams as required.
• Have good judgement skills, an ability to foresee issues and identify solutions.
• Business Management or equivalent leadership experience
• IT skills
  
  

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service
• Seeing the Big Picture
  
  

We only ask for evidence of these behaviours on your application form:

• Leadership
• Making Effective Decisions
• Communicating and Influencing
  
  

Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Some Of The Many Benefits You Will Receive

• Highly competitive pension scheme.
• Flexi-time scheme upon completion of 6 months service
• Move to an alternative Working Patterns (there are 9) after the Probation period.
• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service. If you have previously completed service in the Public Sector in the past 5 years, you may be eligible to request 30 days leave immediately. (Evidence will be required).
• In addition to 8 Public Bank Holidays per year you will also receive a day's Privilege Leave for the HM The King’s Birthday.
• Professional and Personal Development of skills with the opportunity to undergo Apprenticeships
• Shrivenham has good travel links with free car parking. Other facilities are a Sports & Social facilities, a Gym complex, Stables, a Golf Course as well as onsite Mess & Retail shops.
  
  

Please Note

Interview travel expenses will not be reimbursed for the interview.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This Recruitment Process Will Consist Of Two Parts

• A written application containing your experience (a CV and a personal statement) and three Behaviours drawn from the Civil Service Success Profiles.
• If your written application is successful, you will be invited to a face-to-face interview where you will be tested against five Behaviours (the three from your Application, plus two more).
• If we receive a large number of applications, they will be assessed initially against the lead behaviour (Leadership) and your CV and Statement of Suitability. You will then be assessed against the other criteria if you have met the minimum scores.
• Behaviours – these will be assessed individually with a 250-word statement per behaviour. The application form will indicate which behaviour is being assessed each time you provide a statement, and we are ideally looking for an example using the STAR method below.
• It is recommended that you focus on one example for each behaviour to allow you to provide enough detail in your answer. We would also advise you to use examples that best meet the criteria. Please use the STAR (Situation, Task, Action, Result) approach when providing your Behaviour examples:
  
  

Situation – Briefly describe the background of the situation in which you found yourself.

Task – What You Were Required To Do/chose To Do.

Action – What actions you undertook to achieve the tasks. Make sure to use “I”, not “we” to explain how your actions led to results.

Result – Use facts and evidence to demonstrate the results that your actions produced. Explain whether it was a successful outcome, and if not, what you learned from the experience.

• Please make sure you have consulted the HM Government ‘Success Profiles - Civil Service Behaviours’ document (available on Gov.uk) to ensure you have understood the relevant Behaviours at the Grade (SEO)
  
  

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [e-mail]

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : [e-mail]
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [e-mail].

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Defense and Space Manufacturing

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