Senior Business Intelligence and Insights Analyst

Coventry City; Coventry; Vor Ort; GBP 50.000 - 70.000; Vollzeit

Zusammenfassung

Coventry City invites applications for a Performance & Insights role focused on questioning, influencing and delivering understanding to improve life in Coventry. The team collects, analyses, interprets and publishes a wide range of city insights, engaging residents, communities and partners to champion evidence-based decisions.

Key activities include business intelligence, engagement support, evaluative research and partnership work to support services across Coventry.

Aufgaben

• Provide business intelligence and performance management support.
• Analyse customer and location data to inform decisions.
• Support engagement and consultation with residents and partners.
• Conduct evaluative research to guide policy.
• Collaborate with stakeholders to promote evidence-based decision-making.

Jobbeschreibung

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Performance & Insights role is to question, influence and provide understanding to make life better in Coventry.

The Performance & Insights Team collects, analyses, interprets and publishes a wide range of insights about the city, and engages with residents, communities and partners to champion a culture of evidence-based decision-making across Coventry.

Activities undertaken by the Performance & Insights team include:

• Business intelligence
• Customer and location intelligence
• Engagement and consultation support
• Evaluative research
• Performance management
• Partnership working
• Providing advice and guidance on equalities and diversity issues and ensuring the Council discharges its Public Sector Equality Duty

Areas of work supported by the Performance & Insights team include:

• Children's services
• Compliments, comments and complaints
• Customer services
• Geographical information systems
• Growth and prosperity
• Housing and homelessness
• Local land and property gazetteer
• Population health management
• Social care