Performance & Practice Analyst

Coventry City Council; Coventry; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Guaranteed Interview Scheme

Job summary

Coventry City Council is seeking a Practice and Performance Analyst to deliver high-quality data products, dashboards and reports that support front-line services and leadership. You will develop outputs that help services understand demand, monitor performance and improve outcomes.

The role emphasizes accuracy, timely delivery and responsible data use, including equality and diversity considerations. You will design dashboards and reports (Power BI, Excel, SQL-based outputs), provide regular

Qualifications

• Experience producing data reports, dashboards or visualisations.
• Clear ability to translate complex data into accessible insights.
• Strong communication of data and insights to non-technical audiences.
• Commitment to data accuracy and quality.

Responsibilities

• Design, build and maintain dashboards and reports (Power BI, Excel, SQL-based outputs).
• Deliver regular and ad hoc performance reporting to support decision-making.
• Translate complex data into clear insights for diverse audiences.
• Monitor KPIs and highlight risks, trends, and areas for improvement.
• Collaborate with service leads to meet reporting needs and support statutory returns.
• Improve data processes, automation and reporting efficiency.

Skills

Data reporting

Dashboard design

Stakeholder communication

Attention to detail

Tools

Power BI

SQL

Excel

Job description

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

The Insight Team’s role is to question, influence and provide understanding to make life better in Coventry.

We collect, analyse, interpret and publish a wide range of insights about the city, supporting a strong culture of evidence-based decision-making.

• Business intelligence and reporting
• Customer and location intelligence
• Performance management
• Evaluative research
• Engagement and consultation
• Equality and diversity advice

What is the job role?

We are looking for a Practice and Performance Analyst with a strong focus on data delivery, reporting and business intelligence to join Coventry City Council’s Insight Team.

This role is centred on producing high-quality, timely and accurate data products that support operational services. You will be responsible for developing reports, dashboards and performance outputs that enable services to understand demand, monitor performance, and improve outcomes.

You will:

• Design, build and maintain dashboards and reports (e.g. Power BI, Excel, SQL-based outputs)
• Deliver regular and ad hoc performance reporting to support operational and strategic decision-making
• Translate complex data into clear, accessible insights for a range of audiences
• Monitor key performance indicators and highlight risks, trends and areas for improvement
• Work closely with service leads to ensure reporting meets business needs
• Support statutory returns and ensure accuracy and quality of submitted data
• Improve data processes, automation and reporting efficiency
• Ensure data is used responsibly, including consideration of equality and diversity impacts

This is a delivery-focused role where your ability to produce reliable, insightful and user-friendly data outputs will directly support front-line services and leadership teams.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We are looking for someone who is highly organised, data-driven and confident in producing high-quality reporting outputs.

You will:

• Have strong experience producing data reports, dashboards or visualisations
• Be confident using data tools such as Excel, Power BI, SQL or similar
• Have excellent attention to detail and a commitment to data accuracy and quality
• Be able to manage and prioritise multiple reporting requirements
• Clearly communicate data and insights to non-technical audiences
• Be proactive in improving reporting processes and identifying efficiencies
• Have an understanding of performance data (public sector experience is desirable but not essential)
• Be committed to inclusive practice and using data responsibly

This role will involve a two-stage interview process:

• Stage 1: Telephone interview
• Stage 2: Face-to-face interview

This application could close earlier than closing date if number of application is high.

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

The following content displays a map of the jobs location - One Friargate, Station Square, Coventry