Senior Business/Data Analyst

Differentis; Sheffield; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Differentis is seeking a Senior Business/Data Analyst to join our team in a hybrid environment, blending business analysis, data interpretation, and stakeholder engagement.

You will gather requirements, map processes, analyse data from multiple sources, and translate findings into actionable recommendations for clients.

This role supports delivery teams and requires strong Excel skills, experience with Salesforce CRM, and effective communication in a client-facing setting.

Qualifications

• Proven BA/Data Analyst experience in hybrid roles.
• Strong stakeholder engagement and workshop facilitation.
• Experience analysing data and turning insights into recommendations.
• Skilled in business process mapping and process improvement.
• Advanced Excel and data analysis/reporting tools.
• Familiarity with Salesforce and related business processes.

Responsibilities

• Elicit, document, and manage business requirements from stakeholders.
• Conduct business process analysis and identify improvement opportunities.
• Facilitate workshops and meetings to understand needs and define solutions.
• Produce process maps within live workshop environments (remote and face-to-face).
• Analyse data from multiple sources to identify trends, risks, insights.
• Develop business requirements, user stories, process documentation, and reports.
• Collaborate with technical and project teams to support design and delivery.
• Translate complex data into clear recommendations for stakeholders.
• Support business change activities, including impact assessments and stakeholder engagement.
• Ensure proposed solutions align with objectives and deliver measurable outcomes.

Skills

Business Analysis

Data Analysis

Stakeholder Engagement

Workshop Facilitation

Requirements Gathering

Process Mapping

Excel

Salesforce CRM

Communication

Data Visualization

Education

Bachelor's degree in Business, Information Technology, Data Analytics, or related field

Tools

Salesforce CRM

Job description

Position: Senior Business/Data Analyst

Job Type: Permanent Role/Contract Role, Full Time

Start Date: ASAP, Q3 2026

Work Arrangement: Remote / Hybrid

Banding: Level 2

Role Overview

Differentis is seeking a skilled and motivated Business Analyst / Data Analyst to join our growing team. This hybrid role combines business analysis, stakeholder engagement, process improvement, and data analysis to help clients make informed decisions and deliver meaningful change. Working closely with client stakeholders and delivery teams, you will gather and analyse requirements, review business processes, interpret data, and support the development of practical, evidence-based solutions that deliver measurable value.

Key Responsibilities:

• Elicit, document, and manage business requirements from stakeholders.
• Conduct business process analysis and identify opportunities for improvement.
• Facilitate workshops and meetings to understand business needs and define solutions.
• Produce process maps within live workshop environments (remote and face-to-face).
• Analyse data from multiple sources to identify trends, opportunities, risks, and insights.
• Develop business requirements, user stories, process documentation, and reports.
• Collaborate with technical and project teams to support solution design and delivery.
• Translate complex data and information into clear recommendations for stakeholders.
• Support business change activities, including impact assessments and stakeholder engagement.
• Ensure proposed solutions align with business objectives and deliver measurable outcomes.

Key Requirements

• Proven experience as a Business Analyst, Data Analyst, or in a hybrid BA/Data Analyst role.
• Strong stakeholder engagement, requirements gathering, and workshop facilitation skills.
• Experience analysing data and translating findings into actionable business insights.
• Demonstrated expertise in business process mapping and process improvement.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience producing business requirements, user stories, process maps, and functional documentation.
• Advanced Excel skills and experience working with data analysis and reporting tools.
• Experience working with Salesforce CRM and an understanding of business processes supported by Salesforce.
• Excellent verbal and written communication skills.
• Comfortable working in a hybrid, client-facing consulting environment.
• Bachelor's degree in Business, Information Technology, Data Analytics, or a related field.