Senior Business Change Manager

University of Southampton Malaysia; Southampton; On-site; GBP 50,000 - 80,000; Full time

Job summary

An innovative educational institution is seeking a Senior Business Change Manager to lead transformative projects in their dynamic Business Change team. This role is pivotal in driving change initiatives that enhance processes and systems, ensuring successful adoption across the organization. The ideal candidate will possess extensive experience in change management, excellent communication skills, and a proactive approach to overcoming challenges. Join a supportive environment that values diversity and inclusion, where you can make a significant impact on the organization's strategic goals and contribute to a culture of continuous improvement.

Benefits

Occupational Pension Scheme

30 Days Holiday

Flexible Working Options

Parental Leave

Career Breaks

Qualifications

• Extensive experience in change management for successful project delivery.
• Ability to work proactively with staff at all levels.

Responsibilities

• Lead change impact assessments and recommend management strategies.
• Ensure change initiatives meet objectives on time and within budget.

Skills

Change Management

Project Delivery

Communication Skills

Stakeholder Engagement

Problem Solving

Education

Bachelor's Degree

Change Management Certification

Tools

ServiceNow

CRM Systems

Job description

Join to apply for the Senior Business Change Manager role at University of Southampton Malaysia.

Are you an experienced Senior Business Change Manager with a knack for handling complex projects? Join our dynamic Business Change team within the IT Portfolio and be part of our resource pool, working on strategic projects such as CRM, ServiceNow, Windows 10 upgrades, and the Student App.

We are looking for passionate individuals who thrive on driving change. If you are proactive, adaptable, and eager to make a significant impact, we encourage you to apply!

What You’ll Do

1. Focus on the people side of change, including changes to business processes and systems, to deliver long-term, strategically aligned outcomes.
2. Lead change impact assessments, recommend relevant change management interventions, assess business readiness, and implement associated change management strategies and plans, including engagement, training, and resistance management.
3. Play a key role in ensuring change initiatives meet objectives on time and within budget by increasing employee adoption and usage.

What You’ll Bring

1. Extensive experience and a deep understanding of the critical role change management plays in the success of programme and project delivery.
2. A highly professional approach, with the ability to work proactively with staff at all levels, using a range of strategies to remove obstacles and support staff, resulting in positive and successful change.
3. Excellent communication skills, both direct and indirect, suitable for a wide cross-section of stakeholders.
4. The ability to select and utilise a range of change management tools and methodologies that match the project/programme needs.

Working at University of Southampton

Equality, Diversity and Inclusion

Our Strategic Plan – Equality, Diversity and Inclusion (EDI) builds on the ambition articulated in the University Strategy: “It matters that we act continually to ensure the University is supportive and inclusive of everyone”.

Our EDI mission is to create an Inclusive University Community, and our vision is that this is a community where, as an individual student or staff member:

• You feel welcomed for who you are, and this is a place where you can influence how we do things now and in the future.
• You feel included and supported to reach your full potential.
• You are intellectually challenged and stretched.
• You value the diversity of the wider community and support our mission of inclusivity.

Benefits And Work Environment

We offer an occupational pension scheme, 30 days holiday, up to 6 University Closure Days, 8 bank holidays (FTE), and flexible working options including working from home upon agreement. Our policies support work-life balance, parental leave, and career breaks. We welcome applications from those seeking part-time or flexible arrangements.

For further inquiries or an informal chat, contact Natalie Taylor-Bannister, Head of IT Business Change, at [e-mail].

Application Details

Apply online by 11:59 pm GMT on the closing date. For assistance, contact Recruitment at [phone] or [e-mail]. Please quote the job number.