Senior Business Change Manager

University of South Hampton; Southampton; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Business Change Manager to join their dynamic Business Change team. In this pivotal role, you will focus on the people side of change, leading initiatives that align with strategic goals. Your expertise in change management will be vital in delivering successful outcomes across various projects, including CRM and ServiceNow upgrades. The organization values work-life balance and offers flexible working arrangements, making it an ideal place for passionate individuals eager to make a significant impact. Join a team that supports your professional growth while contributing to meaningful change.

Benefits

Occupational Pension Scheme

30 Days Holiday

Flexible Working Opportunities

Generous Parental Leave Policy

Childcare Voucher Scheme

Qualifications

• Extensive experience in change management for successful project delivery.
• Ability to work with staff at all levels to facilitate positive change.

Responsibilities

• Lead change impact assessments and implement change management strategies.
• Ensure change initiatives meet objectives on time and within budget.

Skills

Change Management

Communication Skills

Stakeholder Engagement

Project Management

Adaptability

Education

Relevant Degree or Equivalent Experience

Tools

Change Management Tools

CRM Systems

ServiceNow

Job description

Are you an experienced Senior Business Change Manager with a knack for handling complex projects? Join our dynamic Business Change team within the IT Portfolio and be part of our resource pool, working on a variety of strategic projects. Current initiatives include CRM, ServiceNow, Windows 10 upgrades, and the Student App.

We are looking for passionate individuals who thrive on driving change. If you are proactive, adaptable, and eager to make a significant impact, we encourage you to apply!

What You’ll Do:

• Focus on the people side of change, including changes to business processes and systems, to deliver long-term, strategically aligned outcomes.
• Lead change impact assessments, recommend relevant change management interventions, assess business readiness, and implement associated change management strategies and plans, including engagement, training, and resistance management.
• Play a key role in ensuring change initiatives meet objectives on time and within budget by increasing employee adoption and usage.

What You’ll Bring:

• Extensive experience and a deep understanding of the critical role change management plays in the success of programme and project delivery.
• A highly professional approach, with the ability to work proactively with staff at all levels, using a range of strategies to remove obstacles and support staff, resulting in positive and successful change.
• Excellent communication skills, both direct and indirect, suitable for a wide cross-section of stakeholders.
• The ability to select and utilise a range of change management tools and methodologies that match the project/programme needs.

Benefits and Work Environment:

We offer an occupational pension scheme, 30 days holiday, plus up to 6 University Closure Days, and 8 bank holidays (FTE). Our office is based in Southampton, with opportunities for regular flexible working and working from home upon agreement with your line manager.

We value work-life balance, reflected in our generous parental leave policy and participation in the Childcare Voucher Scheme. We welcome requests for part-time or flexible working arrangements and encourage applications from those who have had career breaks.

If you have further questions and would like an informal chat, please contact Natalie Taylor-Bannister, Head of IT Business Change ([e-mail]).

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on [phone] or [e-mail] quoting the job number.