Senior Business Change Consultant - eDV

CB Consulting; Cheltenham; On-site; GBP 60,000 - 90,000; Full time

Job summary

CB Consulting is seeking a Senior Business Change Consultant to lead change activity across complex transformation projects in the United Kingdom. You will drive discovery, facilitate workshops and shape future-state processes and operating models to ensure successful adoption of changes.

The role requires strong business change experience, excellent facilitation and stakeholder management skills, with the ability to translate strategic objectives and user needs into practical, deliverable

Qualifications

• Experience in business change within complex transformation environments.
• Strong stakeholder engagement and facilitation skills.
• Experience delivering change impact assessments and readiness planning.
• Understanding of process design, operating models and service transition.
• Ability to manage competing priorities and handle ambiguity.
• Outcome-focused approach to change delivery and adoption.

Responsibilities

• Lead discovery, workshops and structured analysis.
• Shape future-state processes, service designs and operating models.
• Lead change impact assessments, readiness and adoption planning.
• Support stakeholder engagement, communications and training needs.
• Support service transition, operational handover and continuous improvement.
• Track benefits and use performance data to inform recommendations.

Skills

Business change

Stakeholder engagement

Facilitation

Communication

Change impact assessments

Readiness planning

Adoption planning

Job description

Senior Business Change Consultant

We are seeking an experienced Senior Business Change Consultant to lead change activity across complex transformation projects.

You will lead discovery, facilitate workshops and shape future-state processes and operating models. You will drive change impact assessments, stakeholder engagement, readiness planning and adoption support to ensure changes are successfully implemented and sustained.

The role requires strong business change experience, excellent facilitation and stakeholder management skills, and the ability to translate strategic objectives and user needs into practical, deliverable solutions.

Key responsibilities

• Lead discovery, workshops and structured analysis.
• Shape future-state processes, service designs and operating models.
• Lead change impact assessments, readiness and adoption planning.
• Support stakeholder engagement, communications and training needs.
• Support service transition, operational handover and continuous improvement.
• Track benefits and use performance data to inform recommendations.

Skills and Experience

• Strong business change experience in complex transformation environments.
• Excellent stakeholder engagement, facilitation and communication skills.
• Experience delivering change impact assessments and readiness planning.
• Understanding of process design, operating models and service transition.
• Ability to manage competing priorities and work through ambiguity.
• Practical, outcome-focused approach to change delivery and adoption.