Senior Business Analyst - Process & Solution Design

EXL Service; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

EXL Service is seeking an experienced Business Analyst in the City of London. The role focuses on analyzing business processes, eliciting and documenting requirements, and supporting project implementation to drive improvements across stakeholder groups.

Responsibilities include designing solutions, optimizing processes, ensuring alignment with requirements, and providing ongoing analytical support. A strong problem-solving mindset and 5–8 years of relevant experience are essential.

Qualifications

• Minimum 5–8 years of experience in business analysis.
• Strong analytical and problem-solving skills.
• Experience gathering and documenting business requirements.

Responsibilities

• Design and implement business solutions
• Optimize business processes
• Ensure solutions meet requirements
• Provide analytical support
• Collaborate with stakeholders

Skills

Business analysis

Requirements gathering

Stakeholder collaboration

Problem solving

Education

Bachelor's or Master's degree in any field

Job description

EXL Service is seeking an experienced Business Analyst in the City of London. The role focuses on analyzing business processes, eliciting and documenting requirements, and supporting project implementation to drive improvements across stakeholder groups.

Responsibilities include designing solutions, optimizing processes, ensuring alignment with requirements, and providing ongoing analytical support. A strong problem-solving mindset and 5–8 years of relevant experience are essential.