Senior Business Analyst - Financial Services

IBM; Manchester; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Training and certifications

Promotion opportunities

Work-life balance tools

Private medical insurance

25 days holiday plus public holidays

Job summary

A leading technology company in the UK is seeking a Senior Business Analyst to support financial services projects. You will lead requirement analysis and stakeholder collaboration, ensuring strategic solutions are developed for complex challenges. Candidates must have a Bachelor's Degree and a strong track record in business analysis within financial environments, alongside excellent communication skills. This role includes opportunities for career growth and continuous learning, with competitive benefits.

Qualifications

• Proven success in a business analysis role within financial services.
• Experience leading Financial Services and Solutions projects.
• Exceptional communication and interpersonal skills.

Responsibilities

• Conduct requirement elicitation and document processes.
• Analyze situations and recommend solutions.
• Serve as liaison among stakeholders.

Skills

Business analysis

Stakeholder management

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Visio

JIRA

Confluence

Job description

Senior Business Analyst – Financial Services

Apply for the Senior Business Analyst – Financial Services role at IBM.

Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career here gives you the opportunity to work with leading professionals across multiple industries, delivering effective solutions that drive meaningful business change using the latest technology platforms. Curiosity and continuous learning are the foundation of success. We support innovation, growth and long‑term career development in an inclusive culture.

We Offer

• Training from classroom to e‑learning, mentoring and coaching programs, and industry‑recognized certifications.
• Regular promotion opportunities to grow your career.
• Regular feedback and checkpoints.
• Diversity & Inclusion at the core of our culture.
• Culture that welcomes growth ideas.
• Recognition programs for peers and managers.
• Work‑life balance tools: flexible working, sabbatical, paid parental leave, maternity returner scheme.
• Traditional benefits: 25 days holiday plus public holidays, private medical/dental/optical cover, online shopping discounts, Employee Assistance Program, life assurance and a group personal pension plan (5% of base salary contributed monthly).

Your Role and Responsibilities

We are seeking an experienced Senior Business Analyst to lead business requirements analysis and documentation, and facilitate collaboration between stakeholders and development teams.

Responsibilities

• Requirement elicitation: gather functional and non‑functional requirements from business and technical stakeholders; document and map associated processes.
• Solution design: investigate situations, analyze alternatives, recommend best solutions.
• Stakeholder communication: serve as liaison between business stakeholders and technology teams.
• Project management support: define scope, objectives, deliverables; translate business needs into functional and technical specifications; contribute to business cases, process flows, and user stories; facilitate workshops, meetings and training sessions.

Preferred Education

Bachelor's Degree.

Required Technical and Professional Expertise

• Proven success in business analysis, requirements elicitation and stakeholder management in complex financial services environments.
• Experience leading or contributing to Financial Services and Solutions (FSS) projects; deep understanding of industry processes, regulatory considerations, and technology ecosystems.
• Strong analytical, critical‑thinking and problem‑solving skills; ability to translate business needs into clear, actionable requirements and strategic solutions.
• Exceptional communication, facilitation and interpersonal skills; ability to engage with technical teams, business leaders, and external stakeholders.
• Demonstrated adaptability and leadership in cross‑functional teams and dynamic project environments.
• Advanced proficiency in Microsoft Office Suite and familiarity with business analysis and collaboration tools (Visio, JIRA, Confluence).

Preferred Technical and Professional Experience

• Business analysis and process modelling tools: Lucidchart, Visio, JIRA.
• Strong understanding of Agile principles and Scrum framework; experience in iterative development.
• Solid grasp of SDLC and alignment of analysis with delivery phases.
• Data analysis and reporting skills; ability to generate insights and actionable reports.
• Commitment to continuous learning and staying current with industry best practices and emerging technologies.

Certifications (Highly Desirable)

• Certified Business Analysis Professional (CBAP)
• Certification of Competency in Business Analysis (CCBA)
• PMI Professional in Business Analysis (PMI‑PBA)
• Agile Analysis Certification (IIBA‑AAC)
• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM)

Eligibility

We welcome applicants from all backgrounds. To be eligible you must have the valid right to work in the UK, be a UK resident, and have lived continuously in the UK for the last 10 years. Visa sponsorship is not offered. You must be able to obtain or hold a UK government security clearance.

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